Shift Lead Position(01639) - 1411 W State HWY J

Domino's Franchise • Ozark, MO

1d

About The Position

Domino’s is hiring dependable, motivated Shift Leads to guide the team and help keep the store running smoothly. This hands-on leadership position combines working alongside team members with directing the shift, maintaining standards, solving problems, and supporting a positive, productive work environment. Shift Leads assist customers, prepare pizzas, clean, stock, and support daily operations while taking responsibility for shift and team performance. Previous management experience is helpful but not always required; training is available for candidates with a strong work ethic, positive attitude, reliability, and willingness to lead.

The role supports day-to-day store operations during assigned shifts. Shift Leads help direct team members, manage workflow, delegate and follow up on tasks, coach and train employees, support customer service, and help enforce company policies, food safety standards, and operating procedures. They also assist with cash handling, shift accountability, and communication with store management.

This is an active position in a fast-paced restaurant. It requires standing and walking for extended periods, frequent hand use, bending, reaching, crouching, moving throughout the store, and lifting and carrying up to 50 pounds as needed. The work involves hot ovens and food-preparation equipment, temperature changes between work areas and the walk-in cooler, and repetitive tasks. Reasonable accommodations may be made for qualified individuals with disabilities to perform essential functions.

Starting pay is $16.00 per hour and may vary based on experience, availability, and qualifications. The position offers on-the-job training, hands-on leadership experience, and opportunities for advancement, including potential progression to Assistant Manager, General Manager, and beyond.

Requirements

• Meet applicable minimum age requirements for the position.
• Be legally authorized to work in the United States.
• Communicate clearly with customers, team members, and management.
• Have basic math and cash-handling skills.
• Be able to use computers, touchscreens, phones, and basic workplace technology.
• Have reliable attendance and punctuality.
• Be able to work scheduled shifts, including evenings, weekends, and holidays based on store needs.
• Be willing to learn and follow Domino’s standards, policies, and procedures.
• Be dependable, punctual, positive, and professional, and comfortable taking responsibility and leading by example.
• Remain calm under pressure, communicate respectfully, give direction, and address problems.
• Be organized, efficient, and able to multitask in a fast-paced environment.
• Focus on customer service, food quality, cleanliness, and results, and be willing to help wherever needed.
• Be able to stand and walk for extended periods and work in a fast-paced restaurant environment.
• Be able to bend, reach, crouch, and move throughout the store.
• Use hands frequently for food preparation, cleaning, order entry, and other tasks.
• Lift and carry up to 50 pounds as needed and stock ingredients and supplies.
• Work around hot ovens and food-preparation equipment and experience temperature changes between work areas and the walk-in cooler.
• Perform repetitive tasks while maintaining speed, accuracy, and quality.

Nice To Haves

• Previous management experience is helpful but not always required.
• Previous restaurant, retail, customer service, or leadership experience is helpful but not always required.

Responsibilities

• Lead by example and set the pace for the team during assigned shifts.
• Work alongside team members, including during busy periods.
• Direct team members and keep the team focused on shift priorities.
• Assist customers at the front counter and pickup window, provide professional service, and address customer concerns calmly.
• Take and process orders accurately.
• Prepare pizzas and other menu items according to Domino’s standards.
• Monitor food quality, order accuracy, and service speed.
• Maintain a clean, organized, and safe store.
• Delegate cleaning, stocking, and operational tasks and follow up to ensure completion.
• Coach team members on procedures and performance expectations.
• Help train and support new team members.
• Manage workflow and adjust priorities during busy periods.
• Support a positive, respectful, and accountable team environment.
• Follow and help enforce company policies, food safety standards, and operating procedures.
• Assist with cash handling and shift accountability.
• Communicate important shift information to store management and promptly raise concerns.
• Support the management team with daily store operations.
• Take ownership of problems and help find solutions.
• Help protect the customer experience and maintain store standards.

Benefits

• Starting pay of $16.00 per hour, with the starting rate potentially varying based on experience, availability, and qualifications.
• Comprehensive on-the-job training.
• Hands-on leadership experience and the opportunity to build management skills.
• Opportunities for advancement and increased responsibility, including potential progression to Assistant Manager, General Manager, and beyond.
• Development of leadership, customer service, operations, and team performance skills.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed