Shift Lead- Montclair

Montclair Hospitality•Montclair, NJ

11d•$21 - $25

About The Position

Ani is a growing restaurant group founded in 2014, serving ramen in a comfortable, family-friendly setting. The Shift Lead supervises front-of-house service and restaurant operations, helping ensure Ani’s cultural, service, and sanitation standards are met. The role works with employees, coworkers, supervisors, and upper management to meet operational needs and manage dine-in, takeout, and delivery business.

Requirements

Experience leading a team.
Experience providing excellent customer service in a fast-paced environment.
Positive attitude and ability to work well under pressure with bussers, cooks, and other staff.
Ability to perform high-quality work while unsupervised.
Ability to handle money accurately and operate a point-of-sale system.
Ability to work in a fast-paced environment and deliver orders in a timely manner.

Nice To Haves

Bilingual ability preferred.
Two years of restaurant experience preferred.
Two years of customer service experience preferred.

Responsibilities

Train, lead, and coach front-of-house employees to ensure Ani cultural and core standards are met.
Ensure sanitation standards comply with company requirements and local, state, and federal regulations.
Communicate with employees and upper management to meet operational needs.
Work harmoniously and professionally with coworkers and supervisors.
Manage the flow of business across dine-in, takeout, and delivery sales channels.
Open and/or close the restaurant as the floor supervisor, responsible for service and restaurant operations.