About The Position

The Shift Lead is responsible for everything that happens during a shift, including cost, inventory, and cash controls; staffing; paperwork; food management; customer relations; store cleanliness; marketing; profitability; and adherence to schedules, policies, procedures, and standards. The role sets an example for the crew and ensures excellent customer service, attendance, and punctuality. It also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Some team members may deliver products and flyers within the designated delivery area. On-the-job orientation and training are provided. The posting describes a flexible schedule and lists pay of $17.13 to $22.00 per hour, healthcare after 90 days for employees working 40 hours, employee discounts, paid sick leave, and paid time off.

Requirements

  • Ability to add, subtract, multiply, and divide accurately and quickly; may use a calculator.
  • Ability to make correct monetary change.
  • Verbal, written, and telephone communication skills for taking and processing orders.
  • Ability to comprehend and give correct written instructions.
  • Eye-hand coordination and ability to make rapid, precise movements; ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to navigate the designated delivery area and locate addresses; ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying product.
  • Valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
  • Ability to meet the physical demands described, including standing, walking, lifting and carrying supplies, climbing stairs, bending, reaching, and driving.

Responsibilities

  • Oversee all activities and operations during the shift.
  • Manage cost controls, inventory, cash, staffing, paperwork, food, and customer relations.
  • Follow all policies and procedures and ensure crew members do the same.
  • Work to a schedule and maintain store standards, cleanliness, attendance, and punctuality.
  • Provide great customer service and contribute to store marketing and profitability.
  • Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers when assigned.

Benefits

  • Healthcare after 90 days for employees working 40 hours
  • Flexible schedule
  • Employee discounts
  • Paid sick leave
  • Paid time off
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