Customer Service Rep: East Wenatchee - 595 Grant Road, Suite 595-1

Domino's Franchise•East Wenatchee, WA
•Onsite

About The Position

The Customer Service Representative processes customer orders and supports the day-to-day operation of a Domino’s Pizza store. Team members operate store equipment; stock and prepare ingredients and products; take and process telephone and in-person orders; take inventory and complete related paperwork; and clean the equipment and facility. On-the-job orientation and training are provided. The role may offer flexible scheduling and opportunities for advancement, including into management. Pay is $17.13 to $19.73 per hour. Healthcare is available after 90 days for team members who work 40 hours. Additional offerings include employee discounts and paid sick leave. The position involves working in a store environment with varied temperatures, food odors, cornmeal dust, cramped spaces, hot oven surfaces and tools, sharp edges, and moving mechanical parts. Team members may also encounter varying or adverse weather while taking out trash or performing other outdoor tasks. Work includes standing, walking short distances, occasional sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, occasional stair or ladder use, bending, crouching, reaching, and continuous hand use. Applicants must be at least 16 years old.

Requirements

  • Must be 16 years of age or older.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Eye-hand coordination and the ability to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, interact with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing or pulling, bending, crouching, reaching, and frequent hand use.
  • Ability to lift and stack deliveries weighing up to 50 pounds onto shelves up to 72 inches high.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from delivery areas into storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload and store deliveries, including lifting and stacking supplies.
  • Perform other store tasks, including taking out trash and occasional maintenance-related tasks.

Benefits

  • Healthcare after 90 days for team members who work 40 hours
  • Flexible schedule
  • Employee discounts
  • Paid sick leave
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