Customer Service Rep(09077) - 5816 Library Road, Suite B

Domino's Franchise • Bethel Park, PA

20h • Onsite

About The Position

The Customer Service Representative works as part of a Domino’s Pizza store team, helping prepare and process customer orders while supporting store operations. The role includes receiving telephone orders, communicating with customers and coworkers, entering orders by computer keyboard or touch screen, and completing general team-member duties. On-the-job orientation and training are provided. The position may be part-time or full-time, with schedules described as accommodating employees’ availability. Opportunities for advancement, including into management, are available.

Requirements

• Must be at least 16 years old.
• Understand and provide correct written instructions.
• Communicate verbally with customers and coworkers to process orders over the phone and in person.
• Add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Make correct monetary change.
• Have verbal, writing, and telephone skills to take and process orders.
• Coordinate eyes and hands/fingers to make precise movements rapidly and accurately.
• Enter orders using a computer keyboard or touch screen.
• Be able to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Meet the physical demands described, including standing for most tasks, lifting deliveries weighing up to 50 pounds, and frequent reaching and hand use.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete related paperwork.
• Clean equipment and the facility approximately daily.
• Unload and stock deliveries, including lifting and moving supplies.
• Use computers or touch screens to enter orders.
• Perform additional store tasks such as moving trays, cleaning, and stocking shelves.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed