Shift Lead Security Officer FT

Securitas•New Milford, CT

2d•Onsite

About The Position

The Shift Lead Security Officer provides on-site security services for a healthcare client in New Milford, Connecticut, and leads officers on the morning shift. The role helps maintain a safe, calm, and professional environment for staff, patients, and visitors by monitoring site activity, following post orders and procedures, and responding to incidents and emergencies. The position is scheduled for 40 hours per week, Tuesday through Saturday, from 06:30 to 14:30. The officer also supports communication with client staff, visitors, and the Securitas team; completes incident reports and daily activity logs; and helps train and onboard new officers. The broader Security Officer role described by Securitas includes monitoring and patrolling client premises, preserving order, enforcing site regulations and directives, and providing customer service and information. Uniforms and training are provided. Securitas describes its values as Integrity, Vigilance, and Helpfulness.

Requirements

Prior security, military, law enforcement, or related experience is preferred.
Ability to work Tuesday through Saturday, 06:30–14:30.
Strong communication and problem-solving skills.
Ability to stand and walk for extended periods and respond quickly in emergencies.
High school diploma or GED.
Must meet licensing and background requirements under state and client regulations.

Nice To Haves

Previous leadership or supervisory experience is a plus.
Retail, food service, or hospitality experience is noted as a good fit; training is provided.

Responsibilities

Lead and support security officers during the morning shift.
Ensure post orders and site procedures are followed.
Monitor access control, visitor management, and general site safety.
Respond calmly and professionally to incidents, alarms, and emergencies.
Complete incident reports and daily activity logs accurately and on time.
Communicate effectively with client staff, visitors, and the Securitas team.
Support training and onboarding of new officers on the shift.
Maintain a professional appearance and represent Securitas values.
Monitor and patrol client premises, preserve order, and enforce applicable site regulations and directives.
Provide customer service and information to client employees and customers.