Shelter Staff (FT Swing)
About The Position
Shelter Staff help maintain a secure, welcoming, and structured environment for shelter residents and volunteers. The role focuses on residents’ safety and well-being, using crisis intervention, trauma-informed care, and de-escalation techniques to support clients, resolve conflicts, and help them navigate daily shelter life. Ongoing professional development and training are provided. The position also supports daily shelter operations, including cleaning, organizing, and meal setups. Staff communicate observations and incidents to the shelter leadership team so they can be followed up appropriately. The full-time swing shift is 3:00 p.m. to 11:15 p.m. and is based at the Bellevue, Washington shelter, with shifts potentially occurring at the Kirkland shelter depending on organizational needs. A background check is required.
Requirements
- Background in social work, psychology, human services, or a related field.
- Experience working with homeless populations.
- Ability to remain calm under pressure.
- Ability to work independently.
- Compassionate approach to working with diverse communities.
- Successful background check.
Responsibilities
- Help ensure the safety and well-being of shelter residents.
- Use crisis intervention, trauma-informed care, and de-escalation techniques to support clients.
- Work with clients to resolve conflicts and navigate day-to-day life in the shelter.
- Help manage daily shelter operations, including cleaning, organizing, and meal setups.
- Report observations and incidents to the shelter leadership team for follow-up.
- Help create a calm, structured, and welcoming environment for clients and volunteers.
Benefits
- Generous paid time off.
- Medical, dental, and vision insurance, with employee premiums paid by TSW.
- IRA with a 3% employer match.
- Free virtual primary and mental health care through First Stop Health.
- Employee Assistance Program.
- Educational Assistance Program.
- Ongoing professional development and training.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
