Shelter Staff Support Clinician

Pine Street Inn • Boston, MA

4d • Onsite

About The Position

The Shelter Staff Support Clinician promotes a safe and healthy shelter environment and supports direct care staff in fostering healthy helping relationships with guests in emergency shelter. The clinician follows Pine Street Inn policies and procedures designed to ensure the safety of guests and staff.

A primary focus is actively supporting and training shelter staff in techniques to minimize secondary trauma, while responding to staff needs within the organization’s available options and resources. The clinician may also respond to guests in crisis to support shelter staff and PSI clinical teams, and must navigate emergency safety procedures promptly and professionally while prioritizing guest and staff needs.

The clinician works with direct care staff to advocate for appropriate levels of care and collaborates with other PSI departments that provide clinical support. The role works closely with shelter staff and the leadership team. This is a full-time, 100% onsite position at 363 Albany St. in Boston, Massachusetts. The schedule is 40 hours, Sunday through Wednesday, 6:00 a.m. to 4:30 p.m. The position is essential during weather and other emergencies.

Requirements

• Master’s degree in Social Work or a related degree.
• At least three years of experience in the Human Services field.
• Knowledge of trauma, addiction, secondary trauma, grief support, recovery, and mental illness.
• Knowledge of issues pertaining to homelessness.
• Demonstrated skills in motivational interviewing, crisis intervention, and de-escalation.

Nice To Haves

• Licensure as an LMHC or LICSW.
• Experience administering Narcan and CPR in a work setting.
• Knowledge of area resources.
• Bilingual English/Spanish/Haitian Creole.
• Experience training direct care staff in crisis intervention and de-escalation techniques.

Responsibilities

• Promote a safe and healthy environment for shelter staff and guests.
• Support direct care staff in fostering healthy helping relationships with emergency shelter guests.
• Train and support shelter staff in techniques and methods to minimize secondary trauma.
• Respond to staff needs using the organization’s available options and resources.
• Respond to guests in crisis as needed to support shelter staff and PSI clinical teams.
• Navigate emergency safety procedures in a timely and professional manner, prioritizing guest and staff needs.
• Work with direct care staff to advocate for appropriate levels of care for guests.
• Collaborate with other PSI departments that provide clinical support.
• Work closely with shelter staff and the leadership team.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level