Shelter Staff Support Clinician

PINE STREET INN INC • Boston, MA

5d • $77,000 - $85,000 • Onsite

About The Position

The Shelter Staff Support Clinician promotes a safe and healthy environment and supports direct care staff in fostering healthy helping relationships with guests in emergency shelter. The position follows Pine Street Inn policies and procedures designed to ensure a safe environment for guests and staff.

The clinician actively supports and trains shelter staff in techniques to minimize secondary trauma, and responds to staff needs using available organizational resources. The clinician may also respond to guests in crisis to support shelter staff and PSI clinical teams, navigating emergency safety procedures professionally and promptly while prioritizing the needs of guests and staff.

The clinician works with direct care staff to advocate for appropriate levels of care and collaborates with other PSI departments providing clinical support. The role works closely with shelter staff and the leadership team. This is an essential onsite position during weather and other emergencies.

Requirements

• Master’s degree in Social Work or a related degree.
• At least three years of experience in the Human Services field.
• Knowledge of trauma, addiction, secondary trauma, grief support, recovery, and mental illness.
• Knowledge of issues pertaining to homelessness.
• Demonstrated skills in motivational interviewing, crisis intervention, and de-escalation.

Nice To Haves

• Licensure as an LMHC or LICSW.
• Experience administering Narcan and CPR in a work setting.
• Knowledge of area resources.
• Bilingual English/Spanish/Haitian Creole.
• Experience training direct care staff in crisis intervention and de-escalation techniques.

Responsibilities

• Support and train shelter staff in techniques and methods to minimize secondary trauma.
• Support staff needs using available Pine Street Inn resources.
• Respond to guests in crisis as needed to support shelter staff and PSI clinical teams.
• Navigate emergency safety procedures promptly and professionally, prioritizing guest and staff needs.
• Work with direct care staff to advocate for appropriate levels of care services.
• Collaborate with PSI departments that provide clinical support.
• Work closely with shelter staff and the leadership team.

What This Job Offers

• Job Type: Full-time