Shelter Specialist

MERCY HOUSE•Oxnard, CA
•$21 - $21•Onsite

About The Position

The Shelter Specialist provides supportive services and logistical support to the Emergency Shelter Program during designated shifts. The role helps maintain a safe, client-focused, and trauma-informed environment where guests can work toward ending their homelessness. Duties include supporting shelter activities and guest progress toward housing; setting up and maintaining the facility; assisting with administrative records and reporting; and conducting neighborhood patrols. The position is full-time, non-exempt, and scheduled Tuesday through Friday from 7:00 a.m. to 3:00 p.m. at Casa De Carmen in Oxnard, California, with pay of $21.00 per hour.

Requirements

  • High tolerance and understanding for individuals seeking services with urgent, multiple case management and health needs.
  • Ability to ensure a client-focused, trauma-informed, and housing-focused shelter approach.
  • Ability to perform crisis intervention as needed.
  • Ability to work effectively with a diverse population.
  • Ability to plan, organize, and prioritize duties.
  • Ability to communicate information and instructions clearly, verbally and in writing.
  • Ability to maintain a positive, professional, and safe environment while on duty.
  • Ability to establish and maintain effective working relationships.
  • Dependability and responsibility, with the ability to communicate effectively and respectfully.
  • Ability to lift up to 50 pounds.
  • Ability to stand for prolonged periods and work in a fast-paced environment.

Nice To Haves

  • Fluency in Spanish is of significant value.

Responsibilities

  • Assist with implementing shelter activities and delivering quality, guest-focused, trauma-informed services.
  • Encourage shelter guests and discuss their progress toward housing.
  • Assist with shelter setup and maintenance.
  • Maintain facility cleanliness and safety, including emptying trash cans and cleaning spills.
  • Receive and verify vendor orders and complete tally sheets.
  • Post and update signs and service calendars.
  • Set up and monitor audio equipment.
  • Organize supplies and address facility needs.
  • Conduct neighborhood patrols to minimize potential impact on the surrounding community.
  • Assist with detailed daily summary sheets, record keeping, and reporting.
  • Assist with guest services and program activities as needed.
  • Complete ad hoc projects assigned by the Supervisor.
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