Shelter Specialist, Overnight
About The Position
The Shelter Specialist, Overnight supports the Emergency Shelter Program during overnight shifts, helping maintain a clean, safe, and supportive facility. The role includes nightly deep cleaning, safety and wellness checks, emergency support, and assistance with program logistics such as meals, food distribution, and transportation when the program uses fleet vehicles. The Shelter Specialist also supports shelter guests and encourages progress toward housing while working with a diverse population with urgent case management and health needs. This is a full-time, non-exempt position at the Buena Park Navigation Center in Buena Park, California. The schedule is Monday, Wednesday, Thursday, Saturday, and Sunday from 11:00 p.m. to 7:00 a.m.; Tuesday and Friday are off. Pay is $22.00 per hour. The position requires a flexible schedule to accommodate department needs, including some schedule changes, weekends, and evening shifts.
Requirements
- Demonstrate a high level of tolerance and understanding for individuals presenting with urgent, multiple case management and health needs.
- Maintain a client-focused, trauma-informed, and housing-focused shelter approach.
- Ability to perform crisis intervention as needed.
- Ability to work in coordination with a licensed third-party security officer team.
- Detail-oriented and proficient with Microsoft Word and Excel.
- Valid California driver’s license and proof of auto insurance.
- Ability to lift, bend, push, and pull up to 50 pounds.
- Ability to stand for prolonged periods and work in a fast-paced environment.
- Ability to work a flexible schedule, including some schedule changes, weekends, and evening shifts.
Nice To Haves
- Fluency in Spanish is of significant value.
Responsibilities
- Maintain an active staff presence during assigned overnight shifts.
- Help maintain facility cleanliness and safety, including emptying trash, cleaning spills, and general groundskeeping.
- Perform nightly deep cleans throughout the site.
- Resolve conflicts and file incident reports when necessary.
- Provide emergency support and follow emergency procedures.
- Conduct safety and wellness checks.
- Communicate potential concerns to security staff to support staff and guest safety.
- Provide late-night transportation services when the program uses fleet vehicles.
- Assist the Program Manager with program functions and activities.
- Encourage and discuss shelter guests’ progress toward housing.
- Provide general support to guests.
- Observe and report concerns, violations, and general events in daily staff logs.
- Provide late-night meals and organize early-morning food distribution.
- Attend staff meetings and training workshops as needed.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
