Shelter Specialist
About The Position
The Shelter Specialist provides supportive services and logistical support to the Emergency Shelter Program during designated shifts. The role helps maintain a safe, client-focused, trauma-informed environment where guests can work toward ending their homelessness. Duties include shelter setup and maintenance, facility cleanliness and safety, receiving vendor orders, updating signs and calendars, monitoring audio equipment, organizing supplies, conducting neighborhood patrols, and supporting program administration and guest services. The listed schedule is Monday from 9 a.m. to 1 p.m., Tuesday and Wednesday from 7 a.m. to 11 a.m., and Saturday and Sunday from 7 a.m. to 11 a.m. The posting lists both “Part Time” and “Status: Full-Time,” so the employment status is inconsistent.
Requirements
- High tolerance and understanding for individuals presenting with urgent, multiple case-management and health needs.
- Ability to ensure a client-focused, trauma-informed, and housing-focused shelter approach.
- Ability to perform crisis intervention as needed.
- Ability to work effectively with a diverse population.
- Ability to plan, organize, and prioritize duties.
- Ability to communicate information and instructions clearly, verbally and in writing.
- Ability to establish and maintain effective working relationships with others.
- Dependability, responsibility, and effective, respectful communication.
- Ability to lift up to 50 pounds.
- Ability to stand for prolonged periods and work in a fast-paced environment.
Nice To Haves
- Fluency in Spanish is of significant value.
Responsibilities
- Help implement shelter activities and ensure services are quality, guest-focused, and trauma-informed.
- Encourage shelter guests and discuss their progress toward housing.
- Assist with shelter setup and maintenance.
- Maintain facility cleanliness and safety, including emptying trash cans and cleaning spills.
- Help receive and verify vendor orders and complete tally sheets.
- Post and update signs and service calendars.
- Set up and monitor audio equipment.
- Organize supplies and address facility needs.
- Conduct neighborhood patrols to minimize potential impact on the surrounding community.
- Help complete detailed daily summary sheets, record keeping, and reporting.
- Assist with guest services and program activities as needed.
- Complete ad hoc projects assigned by the Supervisor.
- Perform crisis intervention as needed and maintain a positive, professional, and safe environment while on duty.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
