Shelter Specialist

MERCY HOUSE•Bakersfield, CA

3d•$21 - $21•Onsite

About The Position

The Shelter Specialist provides supportive services and logistical support to the Emergency Shelter Program during designated shifts. The role helps maintain a safe, client-focused, trauma-informed, and housing-focused environment for shelter guests. Duties include supporting shelter activities, setup and maintenance, facility cleanliness and safety, administrative recordkeeping, and neighborhood patrols. The position is part-time and non-exempt, based at the Brundage Lane Navigation Center in Bakersfield, California, and pays $21.00 per hour. The schedule is Saturday and Sunday, 3:00 p.m. to 7:00 p.m.; Monday and Wednesday, 4:00 p.m. to 11:00 p.m.; and Tuesday, 5:00 p.m. to 11:00 p.m.

Requirements

High tolerance and understanding for people seeking services with urgent, multiple case-management and health needs.
Ability to maintain a client-focused, trauma-informed, and housing-focused shelter approach.
Ability to perform crisis intervention as needed.
Ability to work effectively with a diverse population.
Ability to plan, organize, and prioritize duties.
Ability to communicate information and instructions clearly, verbally and in writing.
Ability to maintain a positive, professional, and safe environment while on duty.
Ability to establish and maintain effective working relationships with others.
Dependability, responsibility, and the ability to communicate effectively and respectfully.
Ability to lift up to 50 pounds.
Ability to stand for prolonged periods and work in a fast-paced environment.

Nice To Haves

Fluency in Spanish is of significant value.

Responsibilities

Assist with implementing shelter activities to ensure quality, guest-focused, trauma-informed service delivery.
Encourage shelter guests and discuss their progress toward housing.
Assist with shelter setup and maintenance.
Maintain facility cleanliness and safety, including emptying trash cans and cleaning up spills.
Assist with receiving and verifying vendor orders and completing tally sheets.
Post and update signs and service calendars.
Set up and monitor audio equipment.
Help organize supplies and address facility needs.
Conduct neighborhood patrols to minimize potential impact on the surrounding community.
Assist with detailed daily summary sheets, recordkeeping, and reporting.
Assist with guest services and program activities as needed.
Complete ad hoc projects assigned by the supervisor.