Shelter Specialist

MERCY HOUSE•Oxnard, CA

5d•$21 - $21•Onsite

About The Position

The Shelter Specialist provides supportive services and logistical support to the Emergency Shelter Program during designated shifts. The role helps maintain a safe, client-focused environment for shelter guests and supports their progress toward housing through quality, trauma-informed service delivery. Duties include assisting with shelter setup and maintenance, keeping the facility clean and safe, receiving and verifying vendor orders, organizing supplies, updating signs and calendars, monitoring audio equipment, and conducting neighborhood patrols. The position also supports administrative record keeping and reporting, guest services, and other program activities as needed.

Requirements

High tolerance and understanding for individuals presenting with urgent, multiple case management and health needs.
Ability to ensure a client-focused, trauma-informed, and housing-focused shelter approach.
Ability to perform crisis intervention as needed.
Ability to work effectively with a diverse population.
Ability to plan, organize, and prioritize duties.
Ability to communicate information and instructions clearly verbally and in writing.
Ability to maintain a positive, professional, and safe environment while on duty.
Ability to establish and maintain effective working relationships.
Dependability, responsibility, and effective, respectful communication.
Ability to lift up to 50 pounds.
Ability to stand for prolonged periods and work in a fast-paced environment.

Nice To Haves

Fluency in Spanish is of significant value.

Responsibilities

Assist with implementing shelter activities to ensure quality, guest-focused, and trauma-informed service delivery.
Encourage and discuss progress toward housing with shelter guests.
Assist with shelter setup and maintenance.
Maintain facility cleanliness and safety, including emptying trash cans and cleaning spills.
Assist with receiving and verifying vendor orders and completing tally sheets.
Post and update signs and service calendars.
Set up and monitor audio equipment.
Organize supplies and address facility needs.
Conduct neighborhood patrols to minimize potential impact on the surrounding community.
Assist with detailed daily summary sheets, record keeping, and reporting.
Assist with guest services and program activities as necessary.
Complete ad hoc projects assigned by the Supervisor.