Shelter Specialist, Overnight
About The Position
The Shelter Specialist, Overnight supports the Emergency Shelter Program during overnight shifts, helping ensure the facility is clean and safe and providing support to shelter guests. Duties include nightly deep cleaning, safety and wellness checks, emergency support, conflict resolution, and assistance with program logistics such as meals, food distribution, and, where applicable, late-night transportation. The role involves communicating with a diverse and vulnerable population and supporting a client-focused, trauma-informed, and housing-focused shelter approach. This is a full-time, non-exempt position at Casa De Carmen in Oxnard, California. The schedule is Sunday, Monday, Wednesday, and Thursday from 11:00 p.m. to 7:00 a.m. The stated pay rate is $22.00 per hour.
Requirements
- High tolerance and understanding of people seeking services who have urgent, multiple case-management and health needs.
- Ability to maintain a client-focused, trauma-informed, and housing-focused shelter approach.
- Ability to work effectively with a diverse population.
- Ability to plan, organize, and prioritize duties.
- Ability to perform crisis intervention as needed.
- Ability to communicate information and instructions clearly, verbally and in writing.
- Ability to maintain a positive, professional, and safe environment while on duty.
- Ability to establish and maintain effective working relationships with others.
- Dependability and responsibility.
- Ability to communicate effectively and respectfully.
- Valid California driver’s license and proof of auto insurance.
- Ability to lift up to 50 pounds.
- Ability to stand for prolonged periods and work in a fast-paced environment.
Nice To Haves
- Fluency in Spanish is of significant value.
Responsibilities
- Maintain an active staff presence during assigned overnight shifts.
- Help maintain facility cleanliness and safety, including emptying trash, cleaning spills, and general groundskeeping.
- Perform nightly deep cleans across the site.
- Resolve conflicts and file incident reports when necessary.
- Provide emergency support and follow emergency procedures.
- Conduct safety and wellness checks.
- Communicate potential concerns to security staff to support staff and guest safety.
- Provide late-night transportation services when the program uses fleet vehicles.
- Assist the Program Manager with program functions and activities.
- Encourage and discuss guests’ progress toward housing.
- Provide general support to guests.
- Observe and report concerns, violations, and general events in daily staff logs.
- Provide late-night meals and organize early-morning food distribution.
Benefits
- Flexible medical coverage options.
- Voluntary dental, vision, life, accident, critical illness, and hospital insurance.
- Paid Time Off (PTO).
- Flexible Spending Account (FSA).
- Employee Assistance Program (EAP).
- 403(b) retirement plan with up to 3% employer matching.
- Paid on-the-job training and orientation.
- Mileage reimbursement.
- Employee referral program.
- Opportunities for professional growth and advancement.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
