Shelter Specialist
About The Position
The Shelter Specialist provides supportive services and logistical support to the Emergency Shelter Program during designated shifts. The role helps maintain a safe, client-focused, trauma-informed environment and supports guests in making progress toward housing. Duties include shelter setup and maintenance, facility cleanliness and safety, vendor order verification, updating signs and service calendars, monitoring audio equipment, organizing supplies, neighborhood patrols, administrative record keeping, and assisting with guest services and program activities as needed. The position is full-time, non-exempt, and based at the Buena Park Navigation Center in Buena Park, California. The listed schedule is Monday–Wednesday, 3:00 p.m.–11:00 p.m., and Thursday–Friday, 4:00 p.m.–11:00 p.m. Pay is $21.00 per hour.
Requirements
- High tolerance and understanding for individuals seeking services who have urgent, multiple case-management and health needs.
- Ability to maintain a client-focused, trauma-informed, and housing-focused shelter approach.
- Ability to perform crisis intervention as needed.
- Ability to work effectively with a diverse population.
- Ability to plan, organize, and prioritize duties.
- Ability to communicate information and instructions clearly verbally and in writing.
- Ability to maintain a positive, professional, and safe environment while on duty.
- Ability to establish and maintain effective working relationships with others.
- Dependability, responsibility, and effective, respectful communication.
- Ability to lift, bend, push, and pull up to 50 pounds.
- Ability to stand for prolonged periods and work in a fast-paced environment.
Nice To Haves
- Fluency in Spanish is of significant value.
Responsibilities
- Assist in implementing shelter activities with quality, guest-focused, trauma-informed service delivery.
- Encourage shelter guests and discuss their progress toward housing.
- Assist with shelter setup and maintenance.
- Maintain facility cleanliness and safety, including emptying trash cans and cleaning spills.
- Receive and verify vendor orders and complete tally sheets.
- Post and update signs and service calendars.
- Set up and monitor audio equipment.
- Organize supplies and address facility needs.
- Conduct neighborhood patrols to minimize potential impact on the surrounding community.
- Assist with detailed daily summary sheets, record keeping, and reporting.
- Assist with guest services and program activities as needed.
- Complete ad hoc projects assigned by the Supervisor.
- Respond to phone queries.
- Provide crisis intervention as needed.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
