Shelter Assistant - Men's Shelter - Part -Time/Weekends

One80 Place•Charleston, SC

About The Position

Shelter Assistants provide services to clients in One80 Place’s shelters, maintaining a safe, housing-focused, trauma-informed environment while supporting people experiencing homelessness in moving to permanent housing. This is a part-time weekend position with scheduled hours from 4:00 PM to 12:00 AM. The position is non-exempt and hourly.

Requirements

High school diploma.
Two years of experience working with people experiencing homelessness or a similar population.
Excellent interpersonal, verbal, and written communication skills.
Ability to work independently and effectively as a team member.
Ability to manage conflict and crisis calmly and work toward positive resolutions.
Ability and willingness to work rotating overnight, day, and evening shifts, as well as holidays and weekends.
Reliable transportation.
Ability to solve problems, make decisions, listen, and remain calm in crisis situations.
Ability to relate effectively to people experiencing homelessness while maintaining confidentiality and professionalism.
Corrective vision and hearing within the normal range; ability to move between service locations, sit and/or stand for long periods, and lift 25 pounds.
Ability to use phones, computers, time clocks, security cameras, radios, and general office machinery.

Responsibilities

Complete initial needs assessments, respond promptly to critical needs, orient clients to shelter services and expectations, and identify clients who need help obtaining housing documents.
Document client information, conversations, concerns, progress toward housing goals, and incidents; complete required funding and statistical data, HMIS bed assignments, and shelter exit forms.
Immediately report critical incidents to the Shelter Manager and report facility maintenance, IT, alarm, safety, and operational issues to appropriate staff.
Coordinate with operations staff regarding cleaning, laundry, meal preparation, and other needs, and assist in other areas as necessary.
Conduct frequent property walk-throughs to identify hazards, risks, or unsafe conditions and report them to the Shelter Manager or Shelter Director.
Collaborate with shelter and other One80 Place staff, participate in requested trainings, committees, and monthly meetings, and contribute to effective teamwork and communication.
Report to assigned shifts on time, well-groomed, and in uniform; substitute for other staff when needed.
Invite clients with case management appointments to remain at the shelter, conduct housing stability groups, and encourage client participation.
Engage clients in conversations about goals, planning, and needs, and assist with tasks related to case plans.
Maintain shelter schedules, prepare clients for meals, and support kitchen staff in dining areas.
Communicate pertinent information to staff, assist community members by phone and in person, and distribute mail as needed.
Provide medication to appropriate clients when requested and respond to incidents to support the safety of staff and clients.
Provide Homeless Connection Line assistance when necessary to prioritize people experiencing a housing crisis.
Engage clients in maintaining clean and organized personal areas.
Perform other relevant duties assigned by a supervisor or One80 Place management staff.