Client Care Specialist Men's Shelter Part Time

Lifting Up Westchester•White Plains, NY

About The Position

The Client Care Specialist works in a men’s shelter and is responsible for engaging homeless individuals with dignity and respect. The position provides direct care, guidance, and supervision to shelter residents; assists with routines of daily living; and fosters positive socialization and interaction. The schedule is Saturday and Sunday, 8:00 a.m. to 4:00 p.m.

Requirements

  • High school diploma or GED.
  • One year of Human Services experience relevant to residential environments is preferred.
  • Basic computer experience is helpful.
  • Knowledge of alcohol, drug, and mental health issues is a plus.

Nice To Haves

  • One year of Human Services experience relevant to residential environments.
  • Basic computer experience.
  • Knowledge of alcohol, drug, and mental health issues.

Responsibilities

  • Develop positive relationships with residents and contribute to a positive program atmosphere.
  • Respond to resident concerns and communicate and document issues through log entries, narratives, and incident reports.
  • Complete mandated daily resident census records.
  • Help maintain security by overseeing orderly resident entry and exit, escorting unauthorized people and disruptive clients out, and inspecting the facility and grounds for safety hazards, damage, or maintenance needs.
  • Identify clients at risk of self-destructive or high-risk behavior and recognize potentially volatile situations as part of crisis intervention.
  • Assist with serving prepared meals and laundering bed linens.
  • Provide general cleaning and housekeeping support as needed to maintain safe and sanitary conditions.
  • Attend staff meetings and in-service training workshops when required.
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