Shelter Advocate I - 2nd Shift
About The Position
Provide supervision and intake of clients, maintain shelter security, and provide supportive services. Conduct intake interviews for new shelter residents, monitor room assignments, distribute basic necessities, and help ensure that shelter rules and policies are followed. Assist clients with their needs and refer them to a case manager as appropriate. Provide de-escalation and crisis response, answer telephone calls and take messages when appropriate, maintain cleanliness of common areas, assist with food preparation and service, document each shift according to procedures, perform room inspections, and supervise volunteers when assigned. Other job-related responsibilities may be assigned, and reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions.
Requirements
- High school diploma or equivalent.
- Experience working with the homeless population is desirable.
Nice To Haves
- Experience working with the homeless population.
Responsibilities
- Conduct intake interviews for new shelter residents.
- Monitor room assignments and distribute basic necessities.
- Supervise the shelter and residents and ensure rules and policies are followed.
- Assist with client needs and refer clients to a case manager as appropriate.
- Provide de-escalation and crisis response.
- Answer telephone calls and take messages when appropriate.
- Maintain cleanliness of shelter common areas.
- Assist with food service preparation and serving.
- Document the shift according to procedures.
- Perform room inspections.
- Supervise volunteers when assigned.
Benefits
- Flexible schedules
- Casual dress environment
- Generous paid time off, including vacation, sick time, personal time, and 11 paid holidays
- Tuition reimbursement
- Employee Assistance Program with 24/7 support, resources, and referrals
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Pet insurance discount
- Auto insurance discount
- Home insurance discount
- Hearing benefits
- Retirement benefits
- Competitive compensation
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
