Shelter Advocate I (Part-Time)

The Salvation Army USA Central Territory•Wausau, WI

3d•$15 - $19

About The Position

The Shelter Advocate I provides supervision and intake of clients, maintains shelter security, and provides supportive services. The role includes conducting intake interviews for new residents, monitoring room assignments, distributing basic necessities, and ensuring that shelter rules and policies are followed. The advocate assists with client needs and referrals, responds to crises, handles telephone calls and messages, maintains common-area cleanliness, supports food preparation and service, documents each shift, performs room inspections, and supervises volunteers when assigned. Other job-related responsibilities may be assigned, and reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Requirements

High school diploma or equivalent.
Experience working with the homeless population is desirable.

Nice To Haves

Experience working with the homeless population.

Responsibilities

Conduct intake interviews for new shelter residents.
Monitor room assignments and distribute basic necessities.
Supervise the shelter and residents and ensure rules and policies are followed.
Assist with client needs and refer clients to a case manager as appropriate.
Provide de-escalation and crisis response.
Answer telephone calls and take messages when appropriate.
Maintain cleanliness of shelter common areas.
Assist with food service preparations and serving.
Document shifts according to procedures.
Perform room inspections.
Supervise volunteers when assigned.

Benefits

Competitive salary and compensation.
Flexible schedules.
Casual dress environment.
Paid time off, including vacation, sick time, and personal time.
11 paid holidays.
Tuition reimbursement.
Employee Assistance Program providing 24/7 support, resources, and referrals.
Health, dental, vision, life, and disability insurance benefits.
Discounts for pet, auto, and home insurance.
Eligible part-time employees with regular schedules of 20–29 hours per week may receive voluntary life benefits, prorated holiday pay, and prorated paid time off.
Retirement benefits.
Work-life balance.