SHARP Program Support Services Specialist (SAR WF)

U.S. Army Forces Command • Fort Drum, NY

4d

About The Position

This is a Direct Hire Authority solicitation to recruit and appoint qualified candidates to the competitive service for the Department of Defense Sexual Assault Program Workforce. The incumbent serves as the Sexual Harassment/Assault Response and Prevention (SHARP) Program Support Services Specialist, responsible for strategic business process and change management and for managing administrative operations that support the SHARP program.

The role provides advice to program managers and leaders on sexual harassment and assault program initiatives, policies, and procedures; evaluates and improves related business processes; and uses data from automated sources to prepare reports, briefings, information papers, and other written products. The specialist analyzes workflows and logistical and IT/communications requirements, recommends configurations to improve efficiency and reduce costs, and develops manuals, directives, and SOPs for administrative operations.

The position also supports travel planning and administration, supply management, automated tracking of travel, training, and payroll requests, and management of complex calendars. It coordinates organizational social functions and develops business processes that enable effective communication of technical information throughout the organization. The position may require rotational 24/7 on-call availability and travel approximately 25% of the time.

Requirements

• One year of specialized experience developing, implementing, and evaluating business processes using knowledge of SHARP programs.
• One year of specialized experience managing administrative service operations such as reports, personnel, records, travel, events, or supply.
• Experience must be at the level typical of the next lower federal grade/level, GS-11.
• Obtain and maintain DoD Sexual Assault Advocate Certification Program (D-SAACP) certification within six months of employment; required training, certification, and appointment orders are required before victim contact or access to victim information.
• Obtain and maintain a Tier 3/Secret security clearance and enroll in Continuous Vetting.
• Complete required background checks, including a State Criminal History Check for states lived in during the past 5–10 years.
• Possess or obtain and maintain a valid driver's license from a U.S. state or possession.
• Provide proof of U.S. citizenship.
• Education cannot substitute for the required experience.

Responsibilities

• Advise program managers and leaders on SHARP initiatives, policies, and procedures.
• Analyze, evaluate, and incorporate improvements to business processes and practices related to sexual harassment and assault program initiatives.
• Use data from multiple automated sources to prepare reports, briefings, information papers, and other written products highlighting significant actions.
• Analyze work processes, functions, logistics, and IT/communications requirements and recommend configurations that improve organizational efficiency and reduce costs.
• Develop manuals, directives, and SOPs for administrative operations, including reports, personnel management, records management, travel, and supply.
• Analyze mission requirements and develop travel options consistent with applicable regulations and guidance.
• Operate a supply management program for expendable and nonexpendable materials obtained through supply channels, direct purchase, and formal procurement.
• Use automated systems to monitor and track employee travel, training, and payroll requests.
• Manage multiple day-to-day and long-range calendars in a fast-paced environment with changing requirements.
• Coordinate social functions, including luncheons, dinners, receptions, and military ceremonies.
• Develop business processes and procedures that support the efficient flow of technical information throughout the organization.

Benefits

• Comprehensive federal employee benefits package for employees and their families.
• Permanent Change of Station allowances may be authorized.
• Student loan repayment may be authorized.
• Advanced in-hire may be authorized for new federal employees.
• Advanced leave accrual may be authorized for new federal employees.
• Relocation incentive may be authorized.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed