Manage, maintain, and support the TCS Program SharePoint site collection, primarily using out-of-the-box functionality. Build and improve an intelligent intranet, organization communications, and collaborative hub sites for service teams, leveraging Teams, OneDrive, enhanced search, and PowerApps. Work with the Graphics and Communications Manager to establish a cohesive site brand and identity. Document, distribute, maintain, and update a SharePoint Governance Plan. Lead, coach, and mentor SharePoint team members, using methodologies including PMI, Six Sigma, and Agile. Sustain the TCS SharePoint site and provide ongoing services as business needs change. Establish a SharePoint office to handle changes, fixes, service requests, and permissions at a standard 8-by-5 support level. The role includes establishing a SharePoint service desk, maintaining team documentation and records in accordance with agency and organizational retention rules, and defining processes, standard operating procedures, document requirements, and templates. Design a user-facing tool for submitting service requests and reporting issues, with automatic qualification, prioritization, and assignment, plus a dashboard to monitor requests through completion. Gather and translate business requirements into technical solutions, then build, test, and implement accepted solutions. Prepare project documentation, work plans, and schedules, and coordinate development work across simultaneous projects. This is a regular, full-time position requiring TS/SCI clearance. Travel is local and may be up to 10%. The proposed salary range is $90,300–$189,600, with final salary influenced by factors including location, contract labor categories and wage rates, prior experience, skills, education, and certifications.
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Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed