Shared Living Coordinator

John F. Murphy Homes•Lewiston, ME

About The Position

The Shared Living Coordinator works with the Shared Living Director to guide the day-to-day operations of the shared living program. The coordinator develops and updates Behavior Management Plans with the team and psychologist, assists with recruiting Shared Living Home Providers, and helps ensure homes are safe, clean, comfortable, healthy, and supportive. The role includes provider support and oversight, regulatory compliance, person-centered planning, documentation, coordination with service professionals, and assistance monitoring appointments and developing new shared living homes. The coordinator communicates with providers, people supported, agency staff, DHHS/OADS staff, case managers, guardians, clinicians, and other professionals. They are expected to communicate respectfully and support each person’s communication preferences, including ensuring the person is included in relevant discussions. The role requires maintaining confidential records, following safety and compliance procedures, attending meetings, and contributing to teamwork and ongoing professional development. The position may require work beyond scheduled hours, including evenings and weekends, to accommodate provider needs. The Shared Living Director has primary responsibility for staff schedules. The coordinator may also participate in committees or other projects and perform related duties as needed.

Requirements

Must be at least 21 years of age.
High school diploma or GED.
Current CDS, first aid/CPR, and PDT certifications.
Valid U.S. driver’s license held for at least three years and a good driving record; a valid Maine driver’s license is required.
Zero to five years of experience working with people with developmental disabilities, case managers, and guardians.
Ability to follow written and verbal directions and communicate clearly and courteously.
Ability to organize and prioritize tasks and document work accurately.
Ability to maintain confidentiality and comply with agency procedures and applicable regulations.

Nice To Haves

Experience in the human services field.
Ability to use a variety of computer software.
Familiarity with social work terminology.
Experience with DHHS/OADS agencies.

Responsibilities

Assist the Shared Living Director with the day-to-day operations of the shared living program.
Develop and update Behavior Management Plans with the team and psychologist, and manage all aspects of each plan, including training providers and day programs.
Assist with bi-monthly home visits and phone contacts, and complete the Shared Living Home Visit Review Tool annually to ensure compliance with applicable standards and regulations.
Respond to Shared Living providers and people supported, maintain and document regular communications with providers, and document home visits in the state-mandated log.
Oversee provider performance through home visits and offer appropriate feedback, coaching, and support.
Complete Enterprise Information System General Event Report entries and follow-ups within 30 days.
Facilitate person-centered service planning as it relates to shared living and enter information into EIS in accordance with regulatory and agency policies.
Collaborate with physicians, therapists, guardians, clinicians, case managers, and other service professionals.
Assist providers in monitoring required medical and other appointments for people supported.
Support the growth and development of new shared living homes by responding to vendor calls and following up on leads.
Communicate with DHHS/OADS staff, case managers, and community case managers as necessary.
Follow procedures and guidelines that protect the health and safety of people served, providers, coworkers, and oneself.
Follow approved financial guidelines, request appropriate materials and equipment from the Director, and document billable hours.
Pursue appropriate job training and stay current with agency policies and developments.
Comply with agency procedures, policies, and federal, state, and local regulations, including requirements concerning rights restrictions, abuse/neglect/exploitation reporting, behavior, and quality assurance.
Immediately report knowledge or suspicion of abuse, neglect, or exploitation, or concerns affecting a person’s safety, health, or wellbeing, to the Shared Living Director or another management official.
Maintain punctuality and work scheduled hours; work beyond scheduled hours, including evenings or weekends, when needed to accommodate provider needs.
Attend meetings to communicate program initiatives and needs, and participate in committees or other projects at a supervisor’s request.
Maintain strict confidentiality in daily work.