Shampooer/Floor Care Attendant

Loews Hotels•Orlando, FL

1d•Onsite

About The Position

The Shampooer/Floor Care Attendant helps maintain clean, welcoming spaces at Loews Portofino Bay Hotel. The role focuses on deep-cleaning carpets and maintaining floors and public areas to the hotel’s cleanliness and presentation standards. The attendant works with Engineering and other departments on special projects and maintenance needs, inspects housekeeping items and equipment, and promptly reports deficiencies. The position also includes assisting guests with information about hotel facilities, following safety and chemical-use procedures, attending required training and meetings, and performing other duties as assigned. Work schedules may vary to reflect business needs and include days, nights, weekends, and holidays. The position involves prolonged standing and walking, repetitive lifting, pushing, and pulling of 100+ pounds, and possible extended exposure to outdoor elements.

Requirements

Previous experience in hospitality or a relevant industry is required.
Must complete OSHA-mandated safety training within the first 30 days of employment.
Must communicate effectively in English with team members, leaders, and guests.
Must be flexible to work a varied schedule, including days, nights, weekends, and holidays, as scheduled.
Must be able to stand and walk for prolonged periods and repetitively lift, push, and pull 100+ pounds throughout the shift.
Must be able to withstand outdoor elements for long periods as needed.

Nice To Haves

Previous deep-cleaning or custodial experience.
Familiarity with HOTSOS, wet/dry vacuums, floor scrubbers, ride-on floor carpet cleaners, and carpet shampooers/extractors.

Responsibilities

Operate specialized equipment to deep clean carpets and remove dirt, stains, and odors.
Maintain floors and public spaces to meet Loews’ cleanliness and presentation standards.
Partner with Engineering and other departments on special projects and maintenance needs.
Inspect housekeeping items and equipment and promptly report deficiencies.
Attend departmental meetings and contribute to a collaborative team environment.
Provide accurate information about hotel facilities and assist guests professionally.
Follow OSHA safety protocols and departmental procedures for chemical use, protective gear, and emergencies.
Maintain a positive attitude and professional appearance.
Maintain regular attendance and attend mandatory training sessions and meetings.
Perform other duties as assigned.