Floor Care Attendant

Embassy Suites by Hilton San Antonio Airport (Zachry) • San Antonio, FL

5d

About The Position

The Floor Care Attendant maintains the cleanliness, appearance, and longevity of flooring throughout the hotel. The role helps ensure that hard floors and carpeted areas are clean, safe, and visually appealing for guests and team members. The attendant also responds to guest questions and supports guest and employee safety, including during emergencies.

Requirements

• High school diploma or equivalent required.
• Ability to listen and communicate effectively.
• Ability to follow instructions from supervising management.
• Ability to provide clear direction and communicate professionally with guests and team members.
• Strong hearing and visual ability to detect potential safety risks or emergency situations.
• Strong organizational and time-management skills.
• Knowledge of cleaning chemicals, agents, and a variety of cleaning equipment.
• Dependable, detail-oriented, and committed to high-quality floor care.
• Ability to maintain a clean, safe environment in assigned areas.
• Professional appearance and conduct when interacting with guests and team members.
• Ability to support emergency procedures and ensure safe conditions in guest areas.
• Ability to extend arms, scrub, bend, stoop, stand, and walk for extended periods in public areas.
• Ability to work independently and as part of a team.

Nice To Haves

• Prior floor-care experience.
• Bilingual in Spanish.
• Prior hospitality experience.

Responsibilities

• Sweep, vacuum, and mop floors and carpets in assigned areas, including corridors, lobbies, and elevators.
• Promptly spot-clean stains, spills, and debris to prevent damage or safety hazards.
• Deep-clean carpets using shampooing or extraction techniques.
• Maintain public-area and guest-room carpets using approved chemicals and procedures in accordance with manufacturer recommendations.
• Strip, wax, buff, and polish hard floors to maintain their appearance and protect surfaces.
• Safely operate floor machines, buffers, wet/dry vacuums, and carpet-cleaning equipment.
• Routinely clean and perform basic maintenance on floor-care equipment.
• Place and remove safety signs, including “Wet Floor” signs, before, during, and after cleaning tasks.
• Mix and use cleaning chemicals with correct dilution and safety procedures.
• Follow safety, sanitation, and infection-control standards.
• Promptly report maintenance issues and damaged floors or equipment to a supervisor or the maintenance department.
• Respond to guest questions and provide directions or assistance as needed.
• Provide guidance to support guest and employee safety during emergencies, such as fire alarms or evacuations.
• Perform additional duties as assigned based on business needs.
• Maintain regular and reliable attendance as an essential function of the job.

Benefits

• Medical, dental, vision, and life insurance.
• 401(k).
• Paid leave.
• Bonus program.
• Company-paid short-term and long-term disability insurance.
• Employee assistance program.
• Tuition reimbursement.
• Additional benefits are offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED