Floor Care Attendant

Zachry Corporation•San Antonio, TX

About The Position

The Floor Care Attendant maintains the cleanliness, appearance, and longevity of flooring throughout the hotel. The role ensures hard floors and carpeted areas are clean, safe, and visually appealing for guests and team members. Duties include routine and deep cleaning, floor and carpet maintenance, safe operation and care of specialized equipment, use of cleaning chemicals, and support for guest needs and emergency procedures.

Requirements

High school diploma or equivalent required.
Ability to listen and communicate effectively.
Ability to follow instructions from supervising management.
Ability to provide clear direction and communicate professionally with guests and team members.
Strong hearing and visual ability to detect potential safety risks or emergency situations.
Strong organizational and time-management skills.
Knowledge of cleaning chemicals, agents, and a variety of cleaning equipment.
Dependability, attention to detail, and commitment to high-quality floor care.
Ability to maintain a clean and safe environment in assigned areas.
Professional appearance and conduct when interacting with guests and team members.
Ability to support emergency procedures and ensure safe conditions in guest areas.
Ability to extend arms, scrub, bend, stoop, stand, and walk for extended periods in public areas.
Ability to work independently and as part of a team.

Nice To Haves

Prior floor-care experience.
Bilingual in Spanish.
Prior hospitality experience.

Responsibilities

Sweep, vacuum, and mop hard floors and carpets in assigned areas, including corridors, lobbies, and elevators.
Promptly spot-clean stains, spills, and debris to prevent damage or safety hazards.
Perform deep carpet cleaning using shampooing or extraction techniques.
Maintain public-area and guest-room carpets using approved chemicals and procedures in accordance with manufacturer recommendations.
Strip, wax, buff, and polish hard floors to maintain their appearance and protect surfaces.
Safely operate floor machines, buffers, wet/dry vacuums, and carpet-cleaning equipment.
Perform routine cleaning and basic maintenance on floor-care equipment.
Place and remove “Wet Floor” signs before, during, and after cleaning tasks.
Mix and use cleaning chemicals correctly, following dilution and safety procedures.
Follow safety, sanitation, and infection-control standards.
Promptly report maintenance issues or damaged floors or equipment to a supervisor or the maintenance department.
Respond to guest questions and provide directions or assistance as needed.
Provide guidance for guest and employee safety during emergencies, including fire alarms or evacuations.
Perform additional duties as assigned based on business needs.
Maintain regular and reliable attendance.