Floor Care Attendant

Great Wolf Lodge • Colorado Springs, CO

9d

About The Position

The Floor Care Attendant helps ensure the resort’s atmosphere meets or exceeds Great Wolf and guest standards by cleaning and maintaining flooring and carpet throughout the resort. The position includes vacuuming, spot removal, carpet cleaning, and pile lifting, as well as reporting maintenance issues and communicating professionally with guests. The attendant uses approved equipment and supplies and follows directions for chemical use. Occasional bodily fluid spot removal is required. The role offers full-time, part-time, and flexible scheduling, with scheduling flexibility based on business demands.

Requirements

• Be flexible with scheduling based on business demands.
• Successfully complete a criminal background check and drug screen.
• Demonstrate the ability to work independently with limited supervision.
• Be able to lift up to 30 lbs.
• Be able to push or pull up to 100 lbs.
• Be able to bend, stretch, and twist.
• Be able to stand for long periods.
• Be able to climb multiple flights of stairs daily and walk frequently.
• Be able to work with chemicals according to directions.

Nice To Haves

• Prior experience handling cleaning chemicals.
• Excellent customer service skills.

Responsibilities

• Vacuum, remove spots, and clean carpet throughout the resort, including public areas, stairwells, and guest rooms, using approved equipment and supplies.
• Lift carpet pile to ensure flooring meets resort standards.
• Remove occasional bodily fluid spots.
• Read and understand material safety data sheets and use chemicals according to directions.
• Report maintenance issues in public areas.
• Communicate with guests in a professional and courteous manner.

Benefits

• Medical, dental, and vision insurance
• Health savings account
• Telehealth resources
• Life insurance
• 401(k) with employer match
• Paid vacation time off
• Paid parental leave
• Flexible scheduling
• Holistic wellness program and technology
• Employee Assistance Program
• Employee Relief Fund
• Discounted vacations
• Employee referral incentives
• Cross-training, scholarship fund, and talent development programs
• Great Wolf University on-the-job, functional, and leadership training

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed