About The Position

The Services Sales Manager (SSM) is a sales professional responsible for developing custom Professional Services solutions and growing Cloudflare’s professional services business. The role sizes the services component of Cloudflare opportunities, translating technical solutions and customer requirements into commercial propositions that connect the proposed work to measurable business value and support sales teams in closing opportunities. The SSM engages customers to define the services needed to maximize the value of their technology investments and achieve technical and business outcomes. Working with Account Teams, Specialist Sales, Delivery teams, Global Delivery Practices, and subject matter experts, the SSM recommends an appropriate mix of Cloudflare services and creates tailored services proposals for customers undertaking large-scale transformations. The position is based in Sydney, Australia.

Requirements

  • Proven track record in services sales, preferably with delivery experience, within an IT or cybersecurity services organization.
  • Self-motivated and detail-oriented.
  • Strong written, verbal, and presentation skills.
  • Demonstrated experience leading discovery and scope-definition workshops with cross-functional internal and customer resources to prepare current-state/future-state roadmaps and services proposals.
  • Experience working across multiple regions.
  • Experience and familiarity with SFDC or similar CRM tools.

Nice To Haves

  • Cybersecurity experience.
  • Cloudflare Platform experience.

Responsibilities

  • Collaborate with sales teams to define Cloudflare’s differentiated approach to go-to-market services.
  • Showcase delivery capabilities, intellectual property, and expertise through success stories that demonstrate how Cloudflare addresses customer needs.
  • Gather, understand, and define customer-specific requirements and expectations for value-based outcomes in workshops.
  • Collaborate with Sales, Delivery, and Global Practices to develop solution proposals and Statements of Work that meet customer-specific scope requirements and deliver outcome-based services.
  • Work with the Sales team to grow Cloudflare Services business in the aligned territory.
  • Size the services component of Cloudflare opportunities and create tailored Professional Services commercial propositions.
  • Engage customers to define service requirements that maximize the value of their technology investments and help achieve their technical and business outcomes.
  • Recommend an appropriate blend of Cloudflare services for customers planning and executing large-scale transformations.
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