Services Sales Manager - Professional Services
About The Position
The Services Sales Consultant (SSC) is a dynamic pre-sales professional who develops custom services solutions and helps grow Cloudflare’s professional services business. The role architects and sizes service components that enable the Cloudflare platform, presenting how technology and services together deliver tangible business value. The SSC engages with customers to define the services needed to maximize their technology investment and achieve technical and business outcomes, then develops a tailored services wrapper for each customer. Working closely with Services Sales, Core and Specialist Sales, Delivery teams, Global Delivery Practices, and subject matter experts, the SSC recommends an appropriate blend of Cloudflare services to help customers plan and execute large-scale transformations. The position is based in London, UK, with working hours Monday to Friday, 09:00 a.m. to 06:00 p.m. Travel is expected at 30%. Occasional weekend support may be needed for customer changes scheduled outside business hours.
Requirements
- At least 5 years of proven experience in technical consulting, pre-sales, or service delivery within an IT or cybersecurity services organization.
- Self-motivated and detail-oriented.
- Strong written, verbal, and presentation skills.
- Demonstrated experience conducting discovery and scope-definition workshops with cross-functional internal and customer resources to prepare current-state/future-state roadmaps and services proposals.
- Experience working across multiple regions.
- Experience and familiarity using SFDC or similar CRM tools.
Nice To Haves
- Cybersecurity experience.
- Experience with the Cloudflare Platform.
Responsibilities
- Collaborate with Services Sales to define Cloudflare’s differentiated approach to go-to-market services.
- Showcase delivery capabilities, intellectual property, and expertise through success stories that demonstrate how Cloudflare solves customer needs.
- Gather, understand, and define customer-specific requirements and expectations for value-based outcomes in workshops.
- Collaborate with Services Sales, Delivery, and Global Practices to develop solution proposals and Statements of Work that address customer-specific scope requirements and outcome-based services.
- Collaborate with Services Sales to grow Cloudflare Services business in the aligned territory.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
