Services Account Manager

Trane Italia • Huntsville, AL

29d • Onsite

About The Position

As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, Trane Technologies is committed to putting the planet first. Sustainability is integral to their business. The company invites individuals who dare to look at the world's challenges and see impactful possibilities to join them in challenging what's possible for a sustainable world. The role is field-based, requiring work to be conducted on-site at customer locations.

Requirements

• 4+ years of demonstrated experience or a bachelor’s degree
• 3+ years of solution sales experience with a track record of achieving and exceeding sales targets.
• A desire to understand our business and passion to connect current and potential customers with service offerings designed to create efficient and sustainable buildings.
• Ability to engage multiple stakeholders, influencers, and key decision makers.
• Demonstrated ability to generate and qualify leads, facilitate customer conversations with business level insights to establish value and create demand, close new business, and grow existing account relationships.
• Strong financial and business acumen and self-starter mindset.
• Available for local travel.
• Valid Driver License, in State with no major or frequent traffic violations included, but not limited to: DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years. within 1 Year Required.

Responsibilities

• Effectively target and identify opportunities.
• Facilitate discovery and qualify opportunities early in the buying and selling process.
• Take a consultative selling approach to pursue new business and grow existing account relationships by focusing on long-term relationships and addressing client needs.
• Act as a facilitator to help the customer buy, including developing the business case, financial proforma, and validating business outcomes.
• Gather and validate preliminary data, perform facility walkthroughs, construction plans, or other requirements.
• Form trusting relationships with clients and allowing them to communicate their requirements and desires then offering solutions that provide value and meet their needs and seeks out development opportunities and new knowledge about products, services, competitors, and technologies relevant to customers and the business (Consultative Selling).
• Navigate challenging situations and conversations with customers in a way that builds trust in the relationship and adapting to market changes, like new competitors and changes in client needs, without compromising the quality of service provided (Conflict Management).
• Seek out targets for new business leads and opportunities within current clients to grow accounts and increase value (Initiative).
• Schedule sales calls, managing business activities and capacity to achieve short and long-term sales targets (Planning).
• Prioritize workload and resources, such as allocating resources to customers based on their point in the sales cycle and manage client timelines to proactively sell, renew, and/or expand service agreements at appropriate times for the customer and the internal team (Prioritization).
• Solve problems creatively, developing persuasive business cases, and validating business outcomes to create a win-win for customers and the organization. To include, troubleshooting a product or service challenge, gathering information, developing multiple possible solutions, and creating a plan to implement them in a way that serves the client's need (Problem Solving).
• Work with sales teams to understand customer requirements, promoting the sale of company products, and providing sales support (Team Selling).

Benefits

• Benefits designed for you to Thrive at work and at home.
• Competitive compensation and comprehensive benefits and programs.
• Inclusive culture, benefits to support you and your family, limitless opportunities to grow, flexibility to help you balance life’s demands, and more – you’ll be supported to thrive at work and at home.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level