ServiceNow Test Engineer

BCMC • Falls Church, VA

10d • Remote

About The Position

BCMC is seeking a ServiceNow Test Engineer to support an Agile ServiceNow program for Department of Defense customers. This is a remote position. The role has core work hours of 7:00 a.m. to 4:00 p.m. Eastern Time, Monday through Friday, except Government holidays. Candidates must be U.S. citizens to be eligible for a DoD Secret security clearance.

The engineer collaborates with solution architects and other team members to plan and execute testing for release capabilities and user stories. The role includes developing and maintaining test plans, cases, scripts, procedures, and data; executing tests; supporting defect resolution and production issue resolution; participating in Agile ceremonies; and maintaining a regression test suite. ServiceNow CSA certification is required. ServiceNow Automated Test Framework experience is highly desired.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• At least 5 years of experience as a Test Engineer in an Agile development environment.
• Have or be able to obtain a Security+ or equivalent certification.
• ServiceNow CSA certification.
• Experience with ServiceNow/REST API integration, including requirements gathering, test development, and management.
• Experience with ServiceNow test management, test execution, and test script procedure development.
• Strong written and verbal communication skills.
• Strong analytical and critical-thinking skills.
• Must be a U.S. citizen to be eligible for a DoD Secret security clearance.

Nice To Haves

• Experience with ServiceNow Automated Test Framework (ATF).
• Experience with ServiceNow HAM and/or WSD modules.

Responsibilities

• Collaborate with Solution Architects to understand implementation details and the scope of release capabilities.
• Develop test procedures, cases, and data for user stories to verify acceptance criteria and ensure existing functionality is not broken.
• Execute test cases and procedures in the test environment and work with Developers and Architects to resolve test defects.
• Ensure bugs identified during testing, including Government Acceptance Testing, are addressed in a timely manner.
• Participate in and support Agile ceremonies, including standups, planning, grooming, and demonstrations.
• Create and maintain testing documentation, including test plans, test cases, and test scripts, using ServiceNow test management.
• Clearly articulate and demonstrate requirements and the technical configurations of supporting capabilities and functionalities to the Product Owner.
• Support production issues and work with the O&M team to ensure they are resolved.
• Create and maintain a regression test suite.

Benefits

• Extremely competitive salary.
• 95% employer-paid employee medical, dental, and vision coverage.
• 100% employer-paid employee life, short-term disability, and long-term disability coverage.
• 401(k) with company match.
• Flexible Spending Account for dependent and health care.
• 11 standard holidays and 3 weeks of annual leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level