ServiceNow Technical Architect
About The Position
Bright Vision Technologies is seeking a ServiceNow Architect to lead the design, governance, and long-term evolution of their ServiceNow platform across ITSM, ITOM, HRSD, CSM, SecOps, and custom applications. This role requires deep platform mastery combined with enterprise architecture judgment to establish standards for data, integration, security, and customization, ensuring the platform remains scalable, maintainable, and aligned with business priorities. The ideal candidate will have experience architecting ServiceNow at an enterprise scale, be capable of shaping multi-year roadmaps, and possess strong influence across engineering, business, and executive stakeholders.
Requirements
- Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field.
- Eight or more years of ServiceNow experience, with significant time in architecture or technical leadership roles.
- Deep expertise across multiple ServiceNow modules.
- Strong understanding of the ServiceNow data model, scripting, scoped apps, and platform internals.
- Hands-on experience with IntegrationHub, REST APIs, and complex integration scenarios.
- Experience designing CMDB, discovery, and service mapping implementations.
- Strong understanding of platform security, ACLs, and role design at scale.
- Experience leading major upgrades and release planning.
- Excellent communication and stakeholder management skills.
- ServiceNow CTA, CIS, or CSA certifications.
Nice To Haves
- ServiceNow Certified Technical Architect (CTA) credential.
- Experience with Now Assist, GenAI Controller, or AI-driven ServiceNow features.
- Exposure to multi-instance, multi-region ServiceNow deployments.
- Experience integrating ServiceNow with major SaaS platforms (Workday, Salesforce, SAP).
- Familiarity with HAM Pro, SAM Pro, or App Engine Studio.
Responsibilities
- Lead the design, governance, and long-term evolution of the ServiceNow platform.
- Drive standards for data, integration, security, and customization.
- Ensure the platform is scalable, maintainable, and aligned with business priorities.
- Shape multi-year roadmaps for the ServiceNow platform.
- Influence engineering, business, and executive stakeholders.
Benefits
- Tremendous career growth potential
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What This Job Offers
Job Type
Full-time
Career Level
Senior
