ServiceNow Software Developer

SAIC • Flexwork, TX

2d • Remote

About The Position

We are seeking a highly skilled and motivated mid-level ServiceNow Software Developer. As part of our talented team, you will play a critical role in the design, development, and implementation of ServiceNow solutions that streamline and enhance our clients' IT operations and asset management processes. This opportunity can be worked 100 % remotely anywhere in the United states for the right candidate. Candidates must be U.S. Citizens and have the ability to get a Secret clearance. Candidates must enjoy fast paced environment with work on several customers platforms during the same period.

Requirements

• Bachelors Degree and 2-5+ years of experience in ServiceNow development and configuration, or 4 additional years can be used in lieu of a degree.
• Must have or ability to obtain Service Now CIS in one or more of the following: SPM, Data Foundations, Disc, SAM, HAM.
• Must be U.S. Citizens.
• Must be eligible to get a Secret Clearance.
• Proficiency in scripting languages such as JavaScript, Glide Script, and PowerShell.
• Solid understanding of ITIL, ITSM, ITOM, and ITAM best practices and frameworks.
• Experience with REST/SOAP APIs, Web Services, and integrations with third-party systems.
• Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
• Experience with Jira Service Management.
• Understand the uses and abilities of app engine studio AES within ServiceNow.
• Thorough understanding and strong ability to create catalog items and customize workflows.

Nice To Haves

• Experience with ServiceNow Discovery, Event Management, Service Mapping, and other ITOM/ITAM-related functionalities.
• Familiarity with CMDB (Configuration Management Database) and its role in ITOM and ITAM processes.
• Prior experience in IT asset management, software license management, and related areas.

Responsibilities

• Develop and configure ServiceNow applications using CMDB modules, ensuring alignment with clients' strategic goals and requirements.
• Collaborate with stakeholders, including business analysts and project managers, to gather and define system requirements and design solutions.
• Perform data analysis, integrations, and migration activities to ensure accurate and seamless data flow within ServiceNow.
• Customize and enhance ServiceNow's catalog features, workflows, and functionalities to meet the unique needs of our clients.
• Customize and enhance ServiceNow's asset management features, integration abilities, and functionalities to work with existing clients software.
• Conduct system testing, troubleshooting, and debugging to ensure the highest level of quality and performance.
• Provide technical support and maintenance for ServiceNow implementations, ensuring system stability and uptime.
• Continuously stay updated with the latest ServiceNow features, best practices, and industry trends to drive innovation and improvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level