ServiceNow Presales Solution Consultant

KANINI Software Solutions • Nashville, TN

43d

About The Position

The Senior ServiceNow Presales & AI Solution Consultant leads solutioning, technical presales, and AI-powered transformation for enterprise customers across the U.S. The role partners with CIOs and CTOs, sales teams, and ServiceNow stakeholders to shape differentiated solutions, design architectures, run executive workshops, deliver demonstrations, and drive deals from discovery through close.

Requirements

• 10+ years of IT experience.
• 7+ years of ServiceNow experience.
• 5+ years of presales or solutioning experience.
• Deep knowledge across ITSM, ITOM, CMDB/CSDM, HRSD, CSM, SecOps, IRM/GRC, SPM, and App Engine.
• Hands-on experience with GenAI, LLMs, AI Agents, RAG, and vector databases.
• Strong executive communication and storytelling skills.
• Experience supporting large enterprise deals and complex RFPs.

Nice To Haves

• Experience with Now Assist or AI Agents.
• Experience with AI governance or AI Control Tower.
• Experience with ServiceNow Data Fabric.
• Experience with enterprise AI platforms such as OpenAI, Anthropic, Azure AI, Gemini, or Llama.
• Fortune 500 experience.

Responsibilities

• Lead end-to-end ServiceNow presales for enterprise opportunities.
• Translate business challenges into platform-wide ServiceNow solutions.
• Build architectures, proposals, statements of work, RFP/RFI responses, and estimates.
• Deliver executive-level workshops and solution presentations.
• Demonstrate ServiceNow, Now Assist, AI Agents, and AI-powered workflows.
• Architect AI and ServiceNow solutions using LLMs, RAG, and multi-agent patterns.
• Partner with sales, alliances, and delivery teams to shape winning deals.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed