ServiceNow HR Application Analyst

Sedgwick • Telecommuter TN, SC

2d • $80,000 - $85,000 • Onsite

About The Position

We are seeking a mid-level ServiceNow HR Application Analyst to support and evolve our HR Service Delivery (HRSD) platform, with a strong focus on the Employee Center (ESC). This role is designed for someone ready to step beyond execution into solution ownership and decision-making, helping shape how HR services are delivered through ServiceNow.

Requirements

• Experience with ServiceNow HRSD
• Strong Employee Center (ESC) configuration experience
• End-to-end configuration expertise
• Ability to make independent configuration decisions
• JavaScript exposure in ServiceNow
• Portal/widget scripting awareness
• Interest in deeper development skills
• Strong analytical thinking
• Confident communicator
• Ownership mindset
• documentation

Nice To Haves

• ServiceNow CSA (certified system administrator)
• HRSD certification (service delivery)

Responsibilities

• Own configuration and ongoing enhancement of ServiceNow HRSD modules
• Design and optimize the Employee Center experience
• Analyze requirements and make solution design decisions
• Configure workflows, Flow Designer automations, and platform logic
• Evaluate configuration vs. customization trade-offs
• Troubleshoot complex issues and guide resolution strategies

Benefits

• medical
• dental
• vision
• 401k and matching
• PTO
• disability and life insurance
• employee assistance
• flexible spending or health savings account
• other additional voluntary benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed