ServiceNow Developer, Junior

Booz Allen Hamilton•McLean, VA

About The Position

Join Booz Allen Hamilton’s internal IT organization as an entry-level ServiceNow Developer. You will contribute to the development, enhancement, and support of the company’s ServiceNow platform, helping transform business processes, streamline workflows, and deliver solutions to internal stakeholders. Working with experienced developers, platform administrators, architects, and business partners, you will gain hands-on experience designing, developing, testing, and enhancing ServiceNow applications and platform capabilities. You will help translate business needs into technical solutions, build and refine application logic, automate manual processes, improve the employee experience, and support platform security, reliability, and performance. You will learn to use ServiceNow’s native capabilities and development best practices to deliver scalable, maintainable solutions. U.S. citizenship is required due to the nature of work performed within the facility. Applicants must be able to obtain a Secret clearance and may be subject to a security investigation and eligibility requirements for access to classified information.

Requirements

  • Experience with a programming or scripting language in an academic environment, such as JavaScript, Python, Java, or C#.
  • Knowledge of programming concepts gained through coursework, including variables, data types, conditional logic, loops, functions, and object-oriented programming.
  • Knowledge of databases, relational data, SQL, and how applications interact with and manipulate data.
  • Ability to analyze technical problems, develop logical solutions, troubleshoot issues, and apply structured thinking.
  • Ability to learn new technologies, development frameworks, and enterprise platforms.
  • Ability to communicate technical concepts clearly, collaborate with team members, and contribute effectively in a team environment.
  • Ability to obtain a Secret clearance.
  • Bachelor’s degree in Computer Science, Software Engineering, Information Technology, Information Systems, or a technology field.
  • U.S. citizenship is required.

Nice To Haves

  • Experience with project management, change management, process improvement, or customer management.
  • Experience utilizing artificial intelligence, such as prompt engineering, and machine learning to address program problems.
  • Experience with SQL, APIs, and integrations.
  • Experience with Agile methodologies.

Responsibilities

  • Develop, enhance, test, and support ServiceNow applications and platform capabilities.
  • Translate business needs into effective technical solutions.
  • Build and refine application logic and automate manual processes.
  • Help improve the employee experience and support platform security, reliability, and performance.
  • Apply ServiceNow native capabilities and development best practices to deliver scalable, maintainable solutions.

Benefits

  • Health, life, and disability benefits.
  • Financial and retirement benefits.
  • Paid leave.
  • Professional development.
  • Tuition assistance.
  • Work-life programs.
  • Dependent care.
  • Recognition awards program.
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