ServiceNow Developer, Junior

Booz Allen Hamilton•McLean, VA
•$53,000 - $108,000

About The Position

Join Booz Allen Hamilton’s internal IT organization as an entry-level ServiceNow Developer, contributing to the development, enhancement, and support of its ServiceNow platform. The role helps transform business processes, streamline workflows, and deliver technology solutions for internal stakeholders. Using foundational programming, scripting, and problem-solving skills, you will work with experienced developers, platform administrators, architects, and business partners. You will gain hands-on experience designing, developing, testing, and enhancing ServiceNow applications and platform capabilities; translating business needs into technical solutions; building application logic; automating manual processes; and improving employee experiences. You will also support platform security, reliability, and performance while learning to use ServiceNow capabilities and development best practices to create scalable, maintainable solutions. The position offers opportunities to develop expertise in enterprise application development, workflow automation, platform engineering, and the ServiceNow ecosystem. U.S. citizenship is required because of the nature of the work performed within the facility. Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

Requirements

  • Experience with a programming or scripting language in an academic environment, such as JavaScript, Python, Java, or C#.
  • Knowledge of programming concepts gained through academic coursework, including variables, data types, conditional logic, loops, functions, and object-oriented programming.
  • Knowledge of databases, relational data, SQL, and how applications interact with and manipulate data.
  • Ability to analyze technical problems, develop logical solutions, troubleshoot issues, and apply structured thinking.
  • Ability to learn new technologies, development frameworks, and enterprise platforms.
  • Ability to communicate technical concepts clearly, collaborate with team members, and contribute effectively in a team environment.
  • Ability to obtain a Secret clearance.
  • Bachelor's degree in Computer Science, Software Engineering, Information Technology, Information Systems, or a technology field.
  • U.S. citizenship is required.

Nice To Haves

  • Experience with project management, change management, process improvement, or customer management.
  • Experience utilizing artificial intelligence, such as prompt engineering, and machine learning to address program problems.
  • Experience with SQL, APIs, and integrations.
  • Experience with Agile methodologies.

Responsibilities

  • Develop, enhance, test, and support ServiceNow applications and platform capabilities.
  • Translate business needs into effective technical solutions.
  • Build and refine application logic and automate manual processes.
  • Help improve the employee experience through platform solutions.
  • Support the security, reliability, and performance of the ServiceNow platform.
  • Collaborate with developers, platform administrators, architects, business partners, and other team members.

Benefits

  • Health, life, and disability benefits.
  • Financial and retirement benefits.
  • Paid leave.
  • Professional development.
  • Tuition assistance.
  • Work-life programs.
  • Dependent care.
  • Recognition awards for exceptional performance and superior demonstration of company values.
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