ServiceNow Developer (Expert)

BAE SystemsHerndon, VA
$149,603 - $254,317Hybrid

About The Position

BAE Systems is seeking a skilled ServiceNow developer to join their technology-based program supporting a key Government customer. The ideal candidate will be responsible for managing the customer’s application infrastructure in support of this customer’s mission, ensuring the smooth operation of the workflow within ServiceNow and integration with other applications. The Engineer will support the team in the planning of system and development deployment, meeting software compliance standards, maintaining and adding new capabilities to the core ServiceNow platform, developing, testing, and deploying updates to ServiceNow based on customer requirements, customizing and configuring ServiceNow applications, facilitating the rollout of new applications and modules, configuring Application User Interface and workflow, collaborating effectively with ServiceNow System Engineers and developers, identifying system deficiencies and recommending solutions, maintaining and continuously improving processes, standards, policies, working methods and tools, ensuring appropriate tools and processes are in place for a reliable and reproducible development/production environment, ensuring tool configuration consistency across environments, participating in ongoing production support and end-user support, and documenting testing and maintenance of system corrections.

Requirements

  • A minimum of eleven (11) years relevant experience with Bachelor’s or Master’s degrees
  • Minimum of five years, hands-on developing ServiceNow products
  • Strong understanding of ServiceNow Development Platform including, but not limited to ITSM, ITOM, SPM, HR Module, Customer Service Management (CSM), Asset Management, Change Management, Customer Development, etc.
  • Proven significant success developing ServiceNow products using JavaScript and other coding applications
  • Database Administration (Oracle or MySQL) experience
  • Ability to efficiently and appropriately estimate work effort requirements
  • Ability to communicate effectively through written and verbal methods
  • Ability to handle multiple tasks and meet deadlines
  • Ability to work independently and in a team environment
  • Able to adapt to a constantly changing environment
  • Aptitude and willingness to work with variety of newer emerging technologies/tools as opportunities demand
  • Ability to deliver enhance functionality, aid with new implementations, and provide continuous support within the scheduled time while preserving system integrity required
  • High degree of initiative, creativity, and technical ability to function on this team required
  • Ability to identify issues and implement corrective actions
  • Should work toward achieving ServiceNow Certified System Administrator (CSA) cert while on task

Nice To Haves

  • ServiceNow Certified System Administrator (CSA)
  • IT project management experience
  • Familiar with Scrum, Lean, Agile and DevOps
  • Experience with Java, Ruby, DevOps and DevSecOps

Responsibilities

  • Involved in the planning of system and development deployment as well as responsible for meeting software compliance standards
  • Maintain and add new capabilities to the core ServiceNow platform to enhance functionality for tenants
  • Develop, test and deploy updates to ServiceNow based on customer requirements
  • Customize and configure ServiceNow applications and facilitate rollout of new applications and modules; configure Application User Interface and configure workflow
  • Collaborate effectively with ServiceNow System Engineers and developers to develop solutions and handle general updates and configuration changes/requests
  • Identify system deficiencies and recommend solutions
  • Maintenance and continuous improvements of the processes, standards, policies, working methods and tools
  • Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible
  • Ensure tool configuration consistency across Development, Testing, Integration, and Production environments
  • Participate in on-going production support and end user support
  • Document testing and maintenance of system corrections

Benefits

  • health, dental, and vision insurance
  • health savings accounts
  • a 401(k) savings plan
  • disability coverage
  • life and accident insurance
  • employee assistance program
  • legal plan
  • discounts on home, auto, and pet insurance
  • paid time off
  • paid holidays
  • paid parental leave
  • military leave
  • bereavement leave
  • applicable federal and state sick leave
  • company recognition program
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