ServiceNow Developer

AIT Worldwide Logistics, Inc.•Itasca, IL

2d•$92,700 - $139,060

About The Position

The ServiceNow Developer will be responsible for the design and build of ServiceNow Applications and integration to other applications and platforms, including architecture, languages, best practices, and methodologies in an Agile Scrum environment. As a ServiceNow expert, this role will play a crucial part in designing, developing, and maintaining AIT's ServiceNow platform, with a main focus on CMDB and ITOM.

Requirements

Bachelor's Degree in Information Technology or related discipline Required
5+ years Overall ServiceNow experience with a strong focus on CMDB, CSDM, Discovery and integrations Required
3+ years (GLIDE, Business Rules, Client Scripts, sophisticated UI Policies, Flow Designer, Script Includes, UI Scripts) Required
Familiarity with CI (Configuration Item) classes, relationships, and attributes (High proficiency)
Excellent verbal and written communication skills and able to multi-task (High proficiency)
Experience implementing systems using the agile/scrum methodology (High proficiency)
ServiceNow Certified System Administrator Required

Nice To Haves

ITIL V4 Certification Preferred
ServiceNow Application Developer Preferred
A team player who works well with others – being respectful to our teammates is a Core Value
A strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role
Growth mindset – being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently
Customer service focus – we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture

Responsibilities

Configure and support 3rd party integrations with ServiceNow to serve as discovery sources
Configure and support Discovery and Service Mapping to populate the CMDB.
Hands-on design, development, troubleshooting, and deployment experience with the ServiceNow platform using agile methodologies.
Create and maintain Business Rules, Client Scripts, and Scheduled Jobs related to CMDB specifically but also other areas of the platform.
Contributes technical expertise across the platform’s applications to include, but not be limited to ITSM, ITBM, ITOM, CSM, HRSD, foundations and integrations.
Resolve System Issues including but not limited to Discovery issues.