ServiceNow Developer

Dillards • Little Rock, AR

1d • Onsite

About The Position

We are seeking an experienced ServiceNow Developer to build and maintain solutions across IT Service Management (ITSM) and custom-scoped applications. This role is on our Software Integration and Administration team, which consists of closely-knit team members who value diverse skills, experiences, and perspectives. Our team is constantly evolving, requiring a high degree of adaptability and initiative. We foster a collaborative environment where you’ll receive the support you need to master new technologies, grow your skill set, and contribute to our collective success.

Requirements

• Authorization to work in the United States without sponsorship
• Ability to work onsite at Corporate Headquarters in Little Rock, AR
• ServiceNow Certified Application Developer (CAD) certification
• Bachelor’s degree in Computer Science, Information Systems, or a related field
• Three or more years of hands-on ServiceNow development experience
• Experience with Workflow Studio and IntegrationHub
• Hands-on integration experience using MID Servers
• Strong understanding of the ServiceNow data model and CMDB concepts
• Analytical and problem-solving abilities
• Excellent oral and interpersonal communication skills
• Proficient in scripting and automation, with strong system analysis and client-solution skills
• Experience leveraging AI-assisted development tools to accelerate coding, troubleshooting, and platform configuration

Nice To Haves

• Skilled at working within a team-oriented, collaborative environment
• Certified Implementation Specialist credentials (ITSM)
• Familiarity with ServiceNow App Engine Studio (AES)
• Experience in application development, with proficiency in Java, JavaScript, or PowerShell preferred
• Strong technical documentation skills

Responsibilities

• Develop and configure ServiceNow solutions (workflows, scripting, integrations, UI, and extensions).
• Ensure platform stability, performance, and upgrade-readiness using best practices.
• Deliver production-ready solutions and balance declarative with programmatic development.
• Architect and automate business processes while identifying needs through team coordination.
• Build strong relationships with vendors and clients to meet quality standards.
• Write and maintain high-quality code that remains stable through upgrades.
• Proactively identify solutions to business-impacting IT issues.
• Translate business goals into technical requirements while acting as a bridge between infrastructure teams and end-users.
• Participate in an on-call rotation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level