ServiceNow Developer / Administrator

Glint Tech Solutions • Cincinnati, OH

1d

About The Position

Glint Tech Solutions is hiring for a talented ServiceNow Developer / Administrator to join a fast-paced Agile team supporting enterprise-level ServiceNow environments. The ideal candidate will have strong ServiceNow administration and development experience with expertise in ITSM modules, JavaScript, and platform support.

Requirements

• 3+ years of ServiceNow Platform Administration experience
• Strong hands-on experience with Incident, Problem, Change, Knowledge, Service Catalog, and ITOM/CMDB
• Strong JavaScript experience
• Experience troubleshooting complex ServiceNow issues
• Experience working in Agile/Scrum environments
• Active ServiceNow CSA Certification (mandatory)

Nice To Haves

• ServiceNow CIS Certification (SPM and/or APM)
• ServiceNow Certified Application Developer
• ITIL v3 or ITIL v4 Certification

Responsibilities

• Configure, develop, and maintain the ServiceNow platform
• Perform platform administration, monitoring, upgrades, and patching
• Support Incident, Problem, Change Management, Knowledge, Service Catalog, and ITOM/CMDB modules
• Troubleshoot technical and performance-related issues
• Collaborate with cross-functional teams in an Agile environment
• Support production and non-production ServiceNow instances
• Configure reports, dashboards, and system enhancements
• Participate in code reviews and development discussions
• Document issue resolutions and administrative processes
• Work closely with stakeholders to gather and define requirements

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed