Service Writer / Advisor - Monday - Friday Night Shift

Papé Group • Coburg, OR

9d • $20 - $27 • Onsite

About The Position

Pape’ Kenworth is seeking a Service Writer / Advisor to join its team in Coburg, Oregon. The role focuses on ensuring service department work orders are opened, maintained, proofed, and closed efficiently while providing an excellent customer experience.

The Service Writer oversees service and warranty work orders, assists with shop workflow, checks in equipment for repair, and helps customers. The position is scheduled Monday through Friday on the night shift. Success requires a team-oriented approach, customer-service focus, and a positive attitude.

Requirements

• Familiarity with Outlook, Word, and Excel.
• Ability to learn new computer programs.
• Excellent customer relations and communication skills.
• Ability to perform at a high level in a fast-paced, team-oriented environment.

Nice To Haves

• Mechanical aptitude.

Responsibilities

• Open, maintain, proof, and close service department work orders efficiently.
• Oversee service and warranty work orders.
• Assist with shop workflow.
• Check in equipment for repair.
• Assist customers and provide an excellent customer experience.

Benefits

• Competitive pay based on skills, training, and experience.
• 401(k) and Roth 401(k) retirement plans with company match.
• Medical, dental, vision, and prescription insurance.
• Flexible spending accounts.
• Life insurance.
• Short- and long-term disability insurance.
• Employee assistance program.
• Online and instructor-led training.
• Tuition reimbursement for training programs.
• Vacation plans, sick leave, and paid holidays.
• Training and mentoring, with continued learning opportunities.
• Advancement opportunities, with a focus on promoting from within.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed