Service Warehouse & Distribution Associate

Harbinger Motors Inc. • Garden Grove, CA

3h • $30 - $40 • Onsite

About The Position

Harbinger is an American commercial electric vehicle company developing medium-duty EV and hybrid platforms. The Service Warehouse & Distribution Associate supports the service team in Cypress, California, by processing internal and external customer orders and fulfilling materials for Harbinger vehicles scheduled for service. Working with the Warehouse Supervisor and Service team, this role ensures required parts are ready before customer appointments and picks, packs, and ships material orders from the Cypress warehouse to Harbinger service providers.

The role covers parts procurement and order processing, warehouse receiving and fulfillment, inventory control, shipping and returns, and coordination with service technicians and other departments. It also requires maintaining a clean and safe workspace, operating warehouse equipment, keeping transaction records accurate, and adapting to changing priorities. The work is primarily indoors, with occasional exposure to varying weather conditions and potential extended hours.

Requirements

• High school diploma or GED.
• Strong verbal and written communication, listening, interpersonal, technical, and presentation skills.
• Strong project management experience.
• Ability to think critically and solve problems in a fast-paced, entrepreneurial environment.
• Ability to respond confidently to challenging questions.
• Strong negotiation or organizational skills.
• Reliable follow-up and communication, consistent with the stated principle, “Always Do What You Say, Say What You Do (DWYSSWYD).”
• Ability to seek to understand, communicate direction with conviction, and adapt plans to customer needs.
• Self-motivated and able to stay on task.
• Versatility, flexibility, and willingness to work with changing priorities.
• Creative, innovative, and collaborative approach.
• Proficiency in MS Office and advanced computer skills.
• Strong attention to detail, organization, problem-solving, analytical, and interpersonal skills.
• Ability to regularly stand, bend, push, pull, and lift, and to maintain hand-eye coordination.
• Ability to operate office equipment, small equipment, power tools, and vehicles frequently, and heavy equipment occasionally.

Nice To Haves

• Bachelor’s degree, preferably in Automotive or Business.
• Three to five years of previous dealership or similar experience.

Responsibilities

• Apply knowledge of parts ordering, Bill of Materials (BOM) structures, and procurement processes.
• Receive and process service warehouse stock, including unloading, labeling, storing, picking, and shipping products.
• Establish and maintain a Kanban system for commonly used service bay parts.
• Perform inventory controls as directed by the supervisor and organizational standards.
• Maintain a clean and safe work environment and improve warehouse processes and space utilization.
• Operate and maintain warehouse vehicles and equipment as required.
• Arrange the return of damaged materials and vendor warranty materials to the appropriate department or supplier for reimbursement or replacement.
• Maintain transaction records in accordance with company policies and ensure parts and pricing used in customer service are accurate.
• Coordinate with other departments to resolve parts-delivery issues promptly and support service technician utilization.
• Lift and move materials, packages, and heavy items as required.
• Use the electronic parts catalog and computer systems for customer communications, orders, inventory, and shipping.
• Requisition and store service parts, materials, and supplies to maintain appropriate inventory levels.
• Count and verify order materials for accuracy and to ensure they are undamaged.
• Review parts orders after service appointments and return unused parts to inventory or suppliers as required.
• Select suitable domestic or international carriers and complete shipping documentation for NCR material returned to suppliers.
• Send suppliers shipping confirmations and tracking information.
• Stage completed packages in the appropriate carrier shipping location.
• Keep the work area clean and free of obstructions.
• Perform other duties as required.
• Demonstrate urgency and entrepreneurial commitment to achieving goals.

Benefits

• Comprehensive health, dental, and vision coverage, with 100% of employee coverage paid.
• Early-stage stock options.
• 401(k), HSA, and FSA retirement and savings benefits.
• Paid time off and parental leave.
• Annual vacation bonus.
• Wellness and fertility benefits.
• Cell phone stipend.
• Complimentary meals and stocked kitchens.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED