Service Valet

ZT Automotive of Tampa Four LLC•Tampa, FL

About The Position

We are seeking motivated and dependable Service Valets to support busy dealership Service Departments across multiple locations. The Service Valet contributes to an exceptional customer experience by assisting customers, moving vehicles safely, and helping maintain an efficient flow of daily service operations. This position is suited to individuals who enjoy a fast-paced environment, take pride in excellent customer service, and want to be part of a professional automotive team.

Requirements

  • Must be at least 18 years of age.
  • Valid driver's license and acceptable driving record required.
  • Strong customer service and communication skills.
  • Dependable, punctual, and safety conscious.
  • Ability to work effectively in a fast-paced, team-oriented environment.
  • Professional appearance and a positive, customer-focused attitude.
  • Strong attention to detail and ability to follow instructions.
  • Ability to remain organized and manage multiple tasks throughout the workday.
  • Must successfully complete any required pre-employment background check and drug screening, consistent with applicable law and company policy.

Nice To Haves

  • Previous customer service, valet, porter, or automotive dealership experience is preferred but not required.

Responsibilities

  • Greet customers promptly and professionally, creating a positive first and last impression of the dealership.
  • Assist customers with vehicle drop-off and pickup procedures as needed.
  • Move, park, stage, and retrieve customer vehicles safely and efficiently.
  • Deliver vehicles promptly to customers after service work is completed.
  • Coordinate with Service Advisors, technicians, and other dealership personnel to ensure vehicles are properly positioned and ready for service or delivery.
  • Maintain a sense of urgency while supporting an efficient workflow throughout the Service Department.
  • Handle customer vehicles carefully and follow dealership procedures for vehicle movement and security.
  • Conduct basic visual checks of vehicles for existing damage and report concerns to the appropriate team member.
  • Keep service drive lanes, parking areas, and vehicle staging areas organized and free of unnecessary obstructions.
  • Assist with other daily Service Department tasks as assigned by management.
  • Maintain a professional appearance and courteous attitude when interacting with customers and coworkers.
  • Follow dealership safety procedures and immediately report vehicle damage, accidents, or safety concerns.

Benefits

  • 40 hours per week.
  • Opportunities for career growth and promotion from within.
  • Major medical and dental insurance.
  • Short-term and long-term disability insurance.
  • Life insurance.
  • Paid time off (PTO).
  • 401(k) retirement plan with company participation, subject to plan eligibility and terms.
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