SERVICE VALET

OBRIEN AUTO GROUP • Renton, WA

3d

About The Position

Toyota of Renton, a dealership in the O'Brien Auto Group, is seeking a hardworking, friendly Service Valet who enjoys interacting with people. The Service Valet/Porter is responsible for the care, security, and transport of customer, company, and visitor vehicles on and between dealership and vendor premises. The role also welcomes and assists customers and guests in the service drive, including valeting their vehicles, directing them to the appropriate department or personnel, helping check vehicles into service, and checking loaner vehicles in and out. Service Valets assist customers with entering and exiting vehicles and with loading and unloading them.

The position is full-time and pays $21.57 per hour. Previous customer service experience is preferred. Candidates must have a valid Washington State driver's license and maintain an acceptable driving record. Employment offers are contingent upon successful completion of a comprehensive background screening and motor vehicle record review. The role involves frequent use and handling of cleaning chemicals; the employee's supervisor will provide training on their safe use, and all safety directives must be followed.

Requirements

• Valid driver's license, including a current Washington State driver's license.
• Maintain an acceptable driving record in accordance with company policy.
• Complete a comprehensive background screening and motor vehicle record review as a condition of an employment offer.
• Follow safety directives when handling chemicals and use them safely after supervisor-provided training.
• Maintain regular attendance and punctuality.

Nice To Haves

• Previous customer service experience.

Responsibilities

• Facilitate vehicle flow through the service drive and parking lot, and between facilities.
• Drive vehicles through the car wash system and perform or assist with the car wash process.
• Clean vehicle interior glass and dust the interior console area.
• Under direction of the valet supervisor on duty, fuel and clean loaner cars daily.
• Transport sales demo cars to their designated storage location at the warehouse.
• Report to management in the specified order: valet supervisor on duty, service support manager, assistant service manager, service manager, and general manager.
• Perform other assigned or scheduled duties, which may include car washing, shuttle driving, team leadership, and shop maintenance.
• Maintain all outside parking lots.
• Drive in a safe and legal manner.
• Maintain good customer and employee relations, and report important customer comments to management.
• Maintain personal cleanliness, hygiene, grooming, and appearance; wear the required uniform and follow the dress code.
• Maintain a clean driving record and current Washington State driver's license.
• Be available to fill in for shifts whenever possible.
• Attend work regularly and punctually.
• Work cooperatively, positively, and professionally with company personnel.
• Treat members of the public and customers courteously and without discrimination.
• Maintain a professional demeanor and follow company policies regarding nondiscrimination and harassment.
• Perform other duties as assigned by management.

Benefits

• Paid holidays pursuant to the annual holiday calendar, typically five holidays.
• Vacation based on hire date and paid based on position.
• Medical, dental, vision, and prescription coverage.
• Ancillary benefits, including short- and long-term disability, accident, critical illness, life insurance, spousal and child coverage, and flexible spending.
• 401(k) plan with company match.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed