Walser Auto Campus: Mercedes Benz of Wichita Service Valet

Walser Automotive Group•Wichita, KS
•Onsite

About The Position

Walser Automotive Group is hiring a Service Valet for Mercedes Benz of Wichita. The role supports dealership service operations by transporting customers, washing and moving vehicles, preparing rental vehicles, maintaining clean and orderly service and parking areas, and assisting service and parts teams. Service Valets are expected to provide courteous customer service, maintain a positive attitude, and follow dealership safety requirements, including wearing safety eyewear and hard-toed, slip-resistant footwear in service departments. The position also requires carrying and responding to a radio and shuttle phone while on duty. Walser describes itself as a family-owned and family-run automotive group with 29 dealerships representing 26 brands across Minnesota, Kansas, and Illinois. A portion of every vehicle sold and serviced supports the Walser Foundation and its community investments.

Requirements

  • Must be at least 18 years of age.
  • Must be punctual and reliable.
  • Must have good customer service skills.
  • Must be able to work in a fast-paced environment.
  • Must have a valid driver’s license and an acceptable driving record.

Responsibilities

  • Transport customers to their homes, workplaces, or other locations.
  • Wash vehicles for technicians and customers, then park them outside when finished.
  • Move vehicles off the service drive to keep the drive aisle clear for arriving customers.
  • Bring vehicles to the front for customers when called by the cashier or a technician.
  • Clean and fuel rental vehicles and prepare them for morning rentals before leaving.
  • During winter, bring rental vehicles inside at night and clean snow or debris from them.
  • Help maintain a safe, clean, and orderly service aisle, shop, and parking areas.
  • Walk the lot and ensure vehicles are facing the correct direction.
  • Assist with service driver operations as directed by advisors and management.
  • Clean and straighten the shop at night for the cleaning crew.
  • Carry the radio and shuttle phone at all times and answer both when called.
  • Assist the parts department with parts pickup and delivery as needed.
  • When not engaged in other assigned responsibilities, be present in the service drive to move cars and greet customers.
  • Maintain a positive attitude and be courteous at all times.
  • Wear safety eyewear in dealership service departments.
  • Wear hard-toed, slip-resistant footwear in dealership service departments.
  • Perform other duties, tasks, or projects as assigned.
  • Uphold Walser’s core values: Do The Right Thing, Lead By Example, Display Positive Energy, and Be Open Minded.

Benefits

  • Paid time off (PTO).
  • Career growth, advancement opportunities, mentorship, and career development.
  • Up to $10,000 in fertility treatment and adoption assistance.
  • Medical, dental, and vision coverage.
  • Health savings account (HSA) and flexible spending account (FSA) plans.
  • Wellness benefits.
  • Company-paid life insurance.
  • 401(k) with employer match.
  • Paid clothing program with branded Walser apparel twice a year.
  • Employee discounts across products and services.
  • Employee Resource Groups.
  • Volunteer opportunities through the Walser Foundation.
  • Employee Assistance Program (EAP).
  • Referral bonuses through the referral program.
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