Walser Auto Campus: Lexus of Wichita Service Valet
About The Position
The Service Valet supports service department operations and customer experience at Lexus of Wichita. The role includes shuttling customers, washing and moving vehicles, preparing rental cars, maintaining clean and orderly service and parking areas, and assisting service advisors, technicians, the cashier, and parts staff. The valet is expected to remain courteous and positive, respond to calls while carrying a radio and shuttle phone, and follow dealership safety requirements, including wearing safety eyewear and hard-toed, slip-resistant footwear in service departments.
Requirements
- Must be at least 18 years of age.
- Must be punctual and reliable.
- Must have good customer service skills.
- Must be able to work in a fast-paced environment.
- Must have a valid driver’s license and acceptable driving record.
Responsibilities
- Drive customers to their homes, workplaces, or other locations.
- Wash vehicles for technicians and customers, then park them outside when finished.
- Move vehicles off the service drive to keep the drive aisle clear for arriving customers.
- Bring vehicles to the front for customers when called by the cashier or a technician.
- Clean and fuel rental vehicles so they are ready for morning rentals.
- During winter, bring rental vehicles inside at night and clean them off.
- Help maintain a safe, neat, and orderly service aisle, shop, and parking areas.
- Walk the lot and ensure vehicles are facing the correct direction.
- Assist with service driver operations as directed by advisors and management.
- Clean and straighten the shop at night for the cleaning crew.
- Carry a radio and shuttle phone at all times and answer both when called.
- Assist the parts department with parts pickup and delivery as needed.
- When not engaged in other assigned responsibilities, be present in the service drive to move cars and greet customers.
- Maintain a positive attitude and courteous manner.
- Wear safety eyewear at all times in dealership service departments and hard-toed, slip-resistant footwear when in dealership service departments.
- Perform other duties, tasks, or projects as assigned.
- Uphold Walser’s Core Values: Do The Right Thing, Lead By Example, Display Positive Energy, and Be Open Minded.
Benefits
- Paid time off (PTO).
- Career growth, advancement opportunities, mentorship, and career development.
- Up to $10,000 in fertility treatment and adoption assistance.
- Medical, dental, and vision coverage, with access to HSA and FSA plans.
- Access to Blue Cross Blue Shield medical coverage and additional wellness benefits.
- Company-paid life insurance.
- 401(k) with employer match.
- Paid branded clothing program twice a year.
- Employee discounts across products and services.
- Employee Resource Groups.
- Volunteer opportunities through the Walser Foundation.
- Employee Assistance Program (EAP).
- Referral bonuses.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
