Service to Sales Advisor at Westshore Mazda
About The Position
Westshore Mazda is hiring now for Service to Sales Advisor! This role is for individuals who thrive in a fast-paced environment, are motivated by performance-based rewards, and are seeking an exciting and lucrative career change. The ideal candidate is outgoing, enjoys solving customer issues, and wants to be part of a record-breaking, fun-loving team. Join our team in Tampa, Florida, where we offer a supportive team environment, excellent benefits, and continuous training. We are looking for top performers to join our growing team, with VIP sales experience being preferred.
Requirements
- High Energy and Self-motivated with a positive attitude
- Good customer service skills and work ethic
- Goal oriented and high energy
- Basic computer skills and the ability to follow a process
- Willingness to learn
- Strong understanding of equity mining tools
- Organized and process-driven
- Must Be Professional with a confident attitude
- Knowledge of telephone, text and email techniques and etiquette
- Ability to work service drive traffic daily
- Strong customer service and phone skills
- Efficient with Time management to be able to make a minimum of 100 call per day
- Organized, self-motivated, enthusiastic and detail-oriented
- Positive, flexible and process-oriented
- Ability to converse with customers to discuss needs and direct appropriately within the dealership
- Possess strong organizational, follow-up, Accurate record keeping
- Ability to active listening and deliver 110% customer experience
- Speak clearly and persuasively in positive or negative situations
- Quick thinker and learner
- An interest in the automotive industry
- Able to thrive in a fast paced, changing environment
- Enjoy providing customer enthusiasm
- Continuous Improvement
- Collaborate with Team Members
- Attentiveness
Nice To Haves
- VIP sales experience is preferred
- Previous car sales experience ideal but not required
- Previous call center experience (an asset but not required)
Responsibilities
- Monitor service appointments and identify equity opportunities
- Approach service customers about trade-in and upgrade options
- Present payment comparisons and upgrade solutions
- Work closely with Sales and Finance Managers
- Track performance metrics and hit monthly exchange goals
- Maintain strong follow-up and CRM documentation
- Approach service customers about trade-in and upgrade options
- Present payment comparisons and upgrade solutions
- Work closely with Sales and Finance Managers
- Track performance metrics and hit monthly exchange goals
- Maintain strong follow-up and CRM documentation
Benefits
- Major Medical Insurance, Dental and Vision Insurance
- Long and Short-Term disability
- Life Insurance
- Paid time off
- 401k with company participation
- Professional work environment, with job training and advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
