Service Advisor - Hall Mazda

MileOne Autogroup•Virginia Beach, VA

4d•$54,000 - $86,000•Onsite

About The Position

Hall is now hiring a Service Advisor/ Service Writer for our busy Mazda Service Department. This position offers a competitive compensation package with unlimited earning potential, great opportunities for career advancement, a positive, success-driven work environment, and training and mentoring opportunities. MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace. MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more. Our automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs.

Requirements

Working knowledge of basic car functions, characteristics, and operations
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals
Basic MS Office knowledge; computer software, internet proficiency, and general mathematic skills

Nice To Haves

Prior experience in automotive service writing, preferred

Responsibilities

Provide customer service to include vehicle service care and manufacturer’s warranty specifications
Schedule and manage service appointments and service estimates
Address and resolve customer complaints