Service Technician - Broadstone Ascend

Greystar•Avondale, AZ

3d•Onsite

About The Position

This position performs technical and mechanical work to ensure that buildings, grounds, amenities, and common areas meet the Company’s standards for cleanliness, appearance, safety, and functionality. The technician completes resident service requests and preventive maintenance, prepares vacant apartments for leasing and move-ins, tracks maintenance supplies and equipment, and documents work accurately. The role also supports upkeep of grounds and shared areas, cost-control efforts, safety and risk-management practices, vendor oversight, and property inspections. The position may require travel to other properties and a flexible schedule that includes taking call during evenings, weekends, and holidays.

Requirements

Service Technicians must hold certifications required by applicable state and local jurisdictions.
A valid driver’s license is required to operate a golf cart on the property when applicable, depending on property size.
Must be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Must be able to work indoors and outdoors in all weather conditions.
Must be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Must be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Travel may be required to assist other properties, attend training classes or business meetings, or meet other job needs.

Nice To Haves

EPA Type I and II or Universal certification for refrigerant recycling, applicable to Certified Service Technicians.

Responsibilities

Complete work orders generated from resident service requests and perform preventive maintenance; diagnose problems and make repairs in accordance with policies, procedures, safety standards, and code requirements.
Prepare vacant apartment homes for leasing and move-ins by completing pre-move-out inspections, creating maintenance punch lists, coordinating vendors and contractors, obtaining supplies, completing maintenance, and inspecting finished work.
Track materials and supplies used, return unused items, and notify the maintenance supervisor when items need to be reordered.
Complete service-request documentation and other paperwork accurately and on time.
Maintain grounds, common areas, and amenities by removing trash and debris, pressure-washing breezeways and pool areas, cleaning, and painting curbs and signage as needed.
Support cost-control programs by repairing parts when possible, avoiding waste, and using tools and equipment correctly.
Follow safety and risk-management policies, attend routine safety meetings, complete required safety training, and report accidents and incidents promptly and accurately.
Periodically inspect contractors’ and vendors’ work to verify that quality, materials, services, scope, and specifications meet requirements.
Assist with routine and periodic property inspections, identify safety and risk-management concerns, help keep the property in good repair, and communicate physical property needs to management.

Benefits

Competitive medical, dental, vision, disability, and life insurance; low-cost or free basic medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure, and a birthday day off is available after one year of service.
Onsite housing discount for onsite team members at Greystar-managed communities, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
May be eligible for weekly, monthly, and/or quarterly bonus programs for onsite property positions; eligibility and program details vary.